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LG Health Physicians Surgical Group

2.5 out of 5 · 7 reviews

General Surgery • Lancaster, PA

About

LG Health Physicians Surgical Group is a general surgery practice located in Lancaster, Pennsylvania at Lancaster General Health Suburban Pavilion. The practice is part of Penn Medicine and offers surgical services during office hours Monday through Friday, 8am to 5pm.

Clinic Type

General Surgery

Address

Lancaster General Health Suburban Pavilion, Suite 200, 2104 Harrisburg Pike

Phone

717-544-3626

Email

Uphsgift@upenn.edu

Opening Hours

8am - 5pm

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the office hours?

Monday–Friday 8am–5pm (as listed under Office Hours).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care: 2.5/5 average rating (for specific provider) (7 ratings)
  • Penn Medicine official provider pages: 4.9 to 5.0/5 average ratings for various vascular surgeons (111 to 188 ratings per provider)

Patients praise

  • high provider-specific satisfaction scores (e.g., surgeons often rated near 5.0)
  • praise for surgeon professionalism and thorough explanations of procedures/tests
  • positive experiences with clinical staff (nurses, dietitians) during inpatient stays

Common complaints

  • dissatisfaction with administrative processes such as portal/website/text systems
  • perceived lack of responsiveness to patient complaints
  • concerns regarding billing and lack of upfront disclosure of costs
  • reports of long wait times and poor communication regarding status during hospital visits

"I like my doctor, and the care I get - but the portal and website and text messaging system operate like it's 1999. No notice; then multiple notices; then electronic conversations that allow no actual RESPONSE... PMLGH is not only not responsive to complaints - there's no one to complain to!"

— Birdeye review of Penn Medicine Lancaster General Health Women's Specialty Center

"she explained all about my test results and answered all the questions that i had"

— Penn Medicine provider page review for Dr. Fiona Gaunay

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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