Orthopedic Associates of Lancaster
Orthopedics • Lancaster, PA • Since 1972 • Not specified locations
About
Orthopedic Associates of Lancaster (OAL) is a privately owned hospital-affiliated orthopedic practice founded in 1972 and based in Lancaster, PA. They operate 8 offices across central Pennsylvania (Lancaster, Willow Street, Manheim at Spooky Nook, Lebanon, Ephrata) and run their own outpatient orthopedic surgery center (NPSC) at Lancaster and Lebanon campuses, offering a full range of procedures including total joint replacements. Their team includes orthopedic physicians, surgeons, athletic trainers, physical therapy, and support staff, with a patient-centered approach and emphasis on technology and compassionate care. OAL provides online scheduling for new patients and new problems and employs 400+ staff across locations. Key contact: 717-299-4871. Website: fixbones.com.
Clinic Type
Orthopedics
Address
Lancaster, Lebanon, Spooky Nook, Willow Street, and Ephrata (areas served)
Phone
Not specified
oalmarketing@fixbones.com
Opening Hours
Not specified
Website
Telehealth
Not specified
Emergency Care
Orthopedic Urgent Care (walk-in)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified
Not specified in provided text
Financing: Not specified
Savings plan: Not specified
Languages Spoken
Pricing
Current Offers
Not specified — Not specified (expires Not specified)
FAQs
Not specified
Not specified
Schedule Online
Online scheduling available for new patients and new problems.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.7 out of 5 stars (281 reviews)
- rater8: 4.85 out of 5 stars (average across many provider listings) (12,000+ ratings)
- Better Business Bureau (BBB): A+ rating (Not applicable)
Patients praise
- Professional, knowledgeable, and caring physicians
- Efficient and friendly office staff
- Clear, thorough explanations of diagnoses and treatment plans
- Effective, timely care and fast, professional service environments
Common complaints
- Some reports of poor communication or dismissive behavior from specific providers
- Isolated negative experiences regarding treatment approaches
"What a great experience. Doctor Carroll was attentive, listened and gave answers in lay man terms. Did not feel like I was being rushed to get to another patient."
— Birdeye review for Orthopedic Associates of Lancaster"What I liked the most about Dr. Horning was the fact that he did not talk down to me as I have become accustomed to with other doctors since I moved to Lancaster. He treated me like I had a brain..."
— rater8 review for Dr. Joel A. Horning"I just can't say the same for Orthopedic Associates of Lancaster, where my experience ended up being experimental, invasive, and dismissive."
— Reddit user experienceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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