Crescent Regional Hospital
Physical Therapy • Lancaster, TX
About
Specialty Services in Lancaster, Texas offers outpatient physical therapy, a multi-specialty clinic, and wound care. The physical therapy program helps patients with back, shoulder, and knee injuries regain mobility and return to daily activities. The specialty clinic provides gastroenterology, general surgery, podiatry, neurology, pain management, sleep medicine, and wound care services with physician experts and trained staff.
Clinic Type
Physical Therapy
Address
—
Phone
Ph.(...203-081)
medicalrecords@cmclancaster.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services does the clinic offer?
Outpatient Physical Therapy, Specialty Clinic, Wound Care.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News - Lancaster Specialty Surgery Center (Ohio): 88% (would highly recommend)
- Birdeye - Lancaster Retina Specialist: 4.5 out of 5 stars (77 reviews)
- Healthgrades - Dr. Jack Smith: 4.7 out of 5 stars (99 reviews)
Patients praise
- High patient satisfaction regarding surgical outcomes and medical expertise
- Professionalism and friendliness of medical/nursing staff
- Clear explanations of diagnoses and treatment plans
- High likelihood of recommendation to others at many local specialized facilities
Common complaints
- Administrative inefficiency including delayed or unanswered communications (phone, email, portal)
- Dissatisfaction with front desk staff interactions (rudeness, unhelpfulness)
- Frustration with outdated technology/patient portals
- Limited responsiveness to complaints
"The portal and website and text messaging system operate like it's 1999... PMLGH is not only not responsive to complaints - there's no one to complain to!"
— Birdeye (Penn Medicine Lancaster General Health)"Dr. Rochester is fantastic to work with. He explains everything clearly and breaks down each condition... His bedside manner is top notch, something I often find lacking in the medical field."
— rater8 (Dr. James A. Rochester)"Several patients experience delayed or unanswered phone calls, emails, and portal messages. Follow‑up communication is sometimes inconsistent..."
— FindBestClinic (Shady Grove Fertility, Lancaster)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lancaster Specialty Pharmacy - Altruix — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other physical therapy clinics in Lancaster, or search the full directory by insurance, ratings, and more.