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Family First Urgent Care

4.7 out of 5 · 437 reviews

Primary Care • Lancaster, CA • Since 2013

About

Summary: Family First Medical Practice is a private, family-focused medical center based in Lancaster, California (HQ at 42135 10th St W, Suite 201). Established in 2013, it provides patient-centered, preventive, and personalized care across pediatrics, women’s and men’s health, geriatrics, sports medicine, and primary care, with same-day visits and involvement in clinical studies. The practice has three U.S. offices and emphasizes family-first care and wellness. It is widely recognized locally as an award-winning provider in family medicine and pediatrics. For urgent or emergency care, call ahead to confirm availability, as the center focuses on primary care, preventive services, and same-day appointments rather than an accredited emergency department. Contact: info@familyfirstmedgroup.com; phone numbers: (661) 341-3800 or 93534-6093.

Clinic Type

Primary Care

Address

Family First Medical Group, Lancaster, CA

Phone

+1 661-341-3800

Email

info@familyfirstmedicalgroup.com

Opening Hours

Mon-Fri 8:00 am – 5:00 pm; Sat-Sun Closed

Emergency Care

Emergency Family Urgent Medical Care Center & Weight Loss Clinic

Services Offered

  • urgent care
  • weight loss clinic
  • pediatric care
  • geriatric care
  • women’s health
  • men’s health
  • AME medical examinations
  • wellness visits
  • COVID testing
  • pediatrics
  • existing family medicine services (general primary care)

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What services does Family First Urgent Care offer?

Urgent care, pediatrics, geriatrics, women’s health, men’s health, weight loss, COVID testing, wellness visits, and more.

COVID Update

We are still performing COVID and all flu testing. Please continue to defer to California health departments’ guidelines.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • UrgentCareMap.health: 4.7 out of 5 stars (437 reviews)

Patients praise

  • compassionate and attentive staff
  • empathetic and thorough care from providers like Dr. Susan Nasser
  • professional and responsive team members
  • prompt service and minimal wait times
  • comprehensive treatment options catering to family needs

Common complaints

  • occasional administrative missteps such as scheduling or billing errors
  • frustration regarding administrative processes
  • occasional delays or less personalized experiences due to staff transitions

"Customer feedback highlights the compassionate and attentive approach of Family First Urgent Care staff. Many customers praise Dr. Susan Nasser for her empathetic, thorough care and willingness to listen carefully to concerns."

— Wheree.com

"The professionalism and responsiveness of team members like Tony are frequently appreciated, with patients noting smooth communication and efficient handling of appointments and prescriptions."

— Wheree.com

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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