Primary Care | Lancaster Medical Offices - OhioHealth
Primary Care • Lancaster, OH
About
Summary: OhioHealth Physician Group Primary Care operates two medical offices in the United States, with a Lancaster, Ohio location at 1638 North Memorial Drive and a Columbus location at 180 E Broad St. The Lancaster site provides comprehensive primary care services, including pediatric care, and is part of OhioHealth’s private, active group. Key details: - Headquarters: Lancaster, OH - Primary care services (including pediatric care) - Addresses: - 1638 North Memorial Drive, Lancaster, OH 43130 - 180 E Broad St, Columbus, OH 43215 - Workforce: 13 employees; growth +12.5% YoY - Annual revenue: approximately $9.21 million - Categories: healthcare, pediatric care, primary care - Competitive landscape: operates among other OhioHealth and regional primary care providers in Central Ohio
Clinic Type
Primary Care
Address
Lancaster Medical Offices, OhioHealth Physician Group (Primary Care)
Phone
614-566-5594
OHPhysiciansGroupROI@OhioHealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (E-Visits via MyChart)
Services Offered
Insurance & Payment
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Languages Spoken
—
FAQs
What to bring to your appointment?
- If you have Medicare, your pharmacy insurance drug card - Past medical records you feel are applicable to your health - Tests results or imaging that your care team has requested - Copayment, if required - Current insurance card - Photo ID
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (specific provider: Dr. Loretta Scism): 4.2 out of 5 stars (based on 14 ratings) (14 reviews)
- OpenGovCA/General Public Feedback: Mixed (individual experiences vary significantly) (Small sample of anecdotal reviews)
Patients praise
- Compassionate and caring approach from specific providers
- Effective communication and thorough listening by some doctors
- Convenient office amenities and streamlined scheduling processes
- Successful management of insurance and medication coordination for patients
Common complaints
- Perceived incompetence in medical treatment
- Concerns about staff professionalism and responsiveness to patient needs
- Difficulties with office staff and management interactions
"I have found a lot of comfort in Dr. Gonzales-Tolly and highly recommend her to anyone! She cares about my patients and is a wonderful Doctor!"
— OpenGovCA patient review"This place seemed to be filled with incompetence. Very disappointed and will not recommend."
— OpenGovCA patient review"She was kind and patient with elderly and mom has never felt so well cared for...says she had to come back to Ohio for proper medical care!"
— Healthgrades patient review (Dr. Loretta Scism)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary and Urgent Care Now Under One Roof: OhioHealth Kenton Urgent Care Relocates to OhioHealth Hardin Medical Offices Building — Mar 16, 2026
- Primary and Urgent Care Now Under One Roof: OhioHealth Morrow County Hospital Urgent Care Relocates to 900 Meadow Drive — Jan 26, 2026
- FMC announces plan to close River View Surgery Center and sleep office — Feb 25, 2026
- Fairfield Medical Center, Adena Health explore hospital partnership — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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