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UPMC Primary Care Locations | Lancaster, Pa.

Primary Care • Lancaster, PA

About

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Clinic Type

Primary Care

Address

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Phone

18005338762

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.upmc.com/services/primary-care/locations/central-pa/lancaster

Services Offered

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Team

  • College Avenue Family Medicine — Location
  • Highlands Family Practice — Location
  • Lancaster Family Practice Associates — Location
  • Manheim Pike Primary Care — Location
  • Mastropietro & Associates Family Medicine — Location
  • Sallavanti & Cotter Family Medicine — Location

Insurance & Payment

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Languages Spoken

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Photos

UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 1 of 8UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 2 of 8UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 3 of 8UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 4 of 8UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 5 of 8UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 6 of 8UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 7 of 8UPMC Primary Care Locations | Lancaster, Pa., primary care clinic in Lancaster, PA — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • UPMC Provider Profile (Dr. Elliott Hirsch): 4.8/5 (45 reviews)
  • UPMC Provider Profile (Dr. Megan Morris Murphy): 5.0/5 (55 reviews)
  • UPMC Provider Profile (Dr. Christopher G. McLane): 4.6/5 (28 reviews)
  • UPMC Provider Profile (Dr. Laura May Smith): 4.9/5 (37 reviews)

Patients praise

  • Providers described as caring, attentive, and empathetic
  • Patients feel their concerns are heard and taken seriously
  • Staff described as friendly, professional, and accommodating
  • High satisfaction with thoroughness of care and clear communication from many providers
  • Effective use of patient portals for messaging and follow-up communication

Common complaints

  • Some patients report feeling rushed during appointments
  • Some patients felt like a number rather than an individual, citing lack of personal connection
  • Reports of feeling dismissed or not listened to regarding medical concerns
  • Occasional communication lapses between staff and patients

"Dr. Murphy provides exceptional medical services. She is friendly, shows care and concern, attentive to my health needs, and efficient in providing follow-up treatments. I feel heard by her."

— UPMC Patient Review

"The doctor only spends 5 minutes with me and doesn't even remember my past appointments. I am just a number to him, not a patient."

— UPMC Patient Review

"Dr. Smith has been such a great supporter of my health and my families. A real advocate."

— UPMC Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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