Family Medicine - Find a Doctor - Doctors Hospital Laredo
Primary Care • Laredo, TX • Since 1974
About
Summary: Doctors Hospital of Laredo is a 183-bed, for-profit acute care hospital in Laredo, Texas, owned by Universal Health Services. It offers 24/7 emergency care, Level III trauma center, and Level III NICU, with a broad range of medical services and a medical staff of about 164 physicians (80 active). The facility operates four satellite clinics (Health Center North Central, South Laredo Diagnostic Center, Providence Health Center, Nueva Vida Maternity Clinic, Mines Road Family Clinic) plus an MRI site (Calton MRI) and a freestanding ER under development as of 2015. Located at 10700 McPherson Rd, Laredo, TX 78045. If you’re specifically seeking Family Medicine doctors, the hospital’s affiliated clinicians are part of the 62/622 NAICS classifications in Hospitals and Health Care, with multiple providers on its medical staff. For detailed family medicine providers, visit the hospital’s site or contact 956-523-2000.
Clinic Type
Primary Care
Address
11110 Mines Road, Suite 104, Laredo, TX 78045
Phone
8779921711
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Mateo Reyes): 4.7/5 (16 reviews)
- Healthgrades (Dr. David Cruz): 4.0/5 (6 reviews)
- WebMD Care (Dr. Victor Trevino): 4.0/5 (22 ratings)
- Healthgrades (Doctors Hospital of Laredo): 68% recommendation rate
Patients praise
- Competent and knowledgeable individual physicians, such as Dr. Mateo Reyes and Dr. Jeffrey Harbold
- Friendly and helpful nursing or clinical support staff reported by some patients
- Specific hospital awards for labor and delivery and bariatric surgery excellence
- Approximately 68% of patients would recommend the hospital according to some platforms
Common complaints
- Long wait times, particularly in the emergency room and for scheduled appointments
- Unprofessional, rude, or inattentive administrative and registration staff
- Difficulties with phone communication, getting appointments scheduled, or obtaining medical documentation
- Perceived lack of care, poor communication during treatment, and concerns about facility cleanliness
"Very friendly staff and Doctor, FNP's are awesome. I highly recommend."
— Healthgrades Patient Review of Dr. Mateo Reyes"From the moment I arrived thru my stay and ultimately discharge I couldn’t have asked for a better medical team to take care of me. They were proactive in my care, they went above and beyond to make sure I was comfortable and got the care I really needed that day."
— MedicalRecords.com Review for Doctors Hospital of Laredo"Horrible service especially from the Md in duty I tested positive from covid no medicine was given and I wasn’t given anything just two Tylenol after two hours in the er with fever my room was dirty the nurse where gossiping outside my room. Just pain horrible experience."
— LocalityBiz Review for Doctors Hospital of LaredoSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Care That Makes a Difference: Christian Rodriguez — Jun 30, 2026
- Tyler King wins LMT Readers' Choice Award for Best Family Practice — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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