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Mental Health Resources - Dona Ana County, NM

Behavioral Health • Las Cruces, NM

Clinic Type

Behavioral Health

Address

—

Phone

+15755256175

Email

denissec@donaana.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TherapyDB (La Ventana Behavioral Health): 4.9 out of 5 stars (15 reviews)
  • Facebook (La Clinica de Familia): 76% recommend (20 reviews)

Patients praise

  • some providers are described as professional, compassionate, and helpful
  • availability of diverse services including telehealth and crisis triage support
  • appreciation for individual clinicians who provide kind and high-quality care

Common complaints

  • long wait times for appointments and access to care
  • reports of unprofessional staff and poor administrative organization in some clinics
  • past concerns regarding management and service quality at specific facilities (e.g., Crisis Triage Center)
  • distress over sudden clinic closures affecting continuity of care
  • negative experiences specifically with phlebotomy/lab services at certain locations

"I just felt the receptionists weren't professional. The building wasn't clean... They made me do a drug test, and I don't use drugs. I resented that."

— Local newspaper report on a former mental health provider

"The phlebotomist was the worst experience I have ever had. She didn’t know what she was doing and was literally digging around in my arm with the needle."

— Patient review of La Clinica de Familia services

"Clients consistently rate La Ventana Behavioral Health highly... Patients appreciate the professional, compassionate approach to mental health care."

— TherapyDB listing summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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