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Family Health Center

5 out of 5 · 101 reviews

Family Medicine • Lebanon, NH

About

Family Health Center is a private practice family medicine clinic in West Lebanon, NH offering personalized medical care for the entire family. Services include physical exams, health and wellness visits, treatment of illness and injury, medication prescribing, allergy injections, laboratory testing, electrocardiograms, and simple procedures like skin lesion excisions and laceration suturing. The clinic sees established patients Monday through Friday from 8:30am to 4:30pm and strives to provide same-day appointments for acute illnesses and injuries.

Clinic Type

Family Medicine

Address

1 Oak Ridge Rd, Wheeler Professional Park, West Lebanon, NH 03784

Phone

603-448-1941

Email

—

Opening Hours

Appointments Monday thru Friday 8:30am-4:30pm for established patients; same day appointments for acute illnesses and injuries (as per page)

Emergency Care

Emergencies during office hours (phone triage and guidance available)

Services Offered

  • Family medicine
  • General medical care
  • Physical exams
  • Health and wellness
  • Treatment of illness and injury
  • Prescribing medications

Team

  • James Kelsey, MD — MD
  • Caroline Gerhardt, MD — MD
  • Lisa Buck-Rogers, PA-C — PA-C

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are the practice hours for established patients?

Appointments Monday thru Friday 8:30am-4:30pm for established patients; strive for same-day appointments for acute illnesses and injuries.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Tebra: 5.0/5.0 (101 reviews)
  • Yelp: Not provided (1 review)

Patients praise

  • Exceptional support staff
  • Compassionate and non-judgmental care
  • Helpful for long-term health planning

Common complaints

  • Unprofessional staff behavior
  • Lack of follow-through on patient requests

"support staff are exceptional!!"

— Tebra

"This office needs improvement. Some of the staff running the office are unprofessional. They also don't follow through on requests"

— Yelp/MapQuest

"staff has helped and understood my circumstances without judgment."

— Lebanon Family Health Services website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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