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Gastroenterology and Hepatology | DHMC and Clinics

3 out of 5 · 7 reviews

Gastroenterology • Lebanon, NH • Since 1893 • 6 locations in New Hampshire and Vermont (Bennington VT; Concord NH; Keene NH; Lebanon NH; Manchester NH; Nashua NH) locations

About

Summary: DHMC (Dartmouth–Hitchcock Medical Center) in Lebanon, NH, is New Hampshire’s only academic medical center and a flagship of Dartmouth Health. It provides comprehensive gastroenterology and hepatology services through DHMC and the Dartmouth Hitchcock Clinics, supported by academic partnerships with the Geisel School of Medicine. The center offers primary, specialty, and subspecialty care, with education and research components, and operates as a major tertiary-care referral site for northern New England. DHMC is a Level I Trauma Center and includes the region’s air ambulance service, employing thousands of staff and serving as a key health network hub in northern New England. For gastroenterology and hepatology, expect access to: outpatient clinics, endoscopy and procedural services, management of liver disease, inflammatory bowel disease, advanced GI procedures, and multidisciplinary care in coordination with Dartmouth Health.

Clinic Type

Gastroenterology

Address

One Medical Center Dr., Lebanon, New Hampshire 03756, US

Phone

+1-603-229-5260

Email

GIbehavioralhealth@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (DHMC Gastroenterology Department): 3 out of 5 stars (Aggregate) (7 reviews)
  • WebMD (Dr. Eric Shah): 2.5 out of 5 stars (3 reviews)
  • WebMD (Dr. Stuart Gordon): 5 out of 5 stars (3 reviews)
  • WebMD (Dr. Timothy Gardner): 5 out of 5 stars (28 reviews)
  • U.S. News & World Report (Dr. Richard I. Rothstein): 2 out of 5 stars (5 reviews)

Patients praise

  • High regard for the clinical expertise of specific individual physicians
  • Professional and compassionate care reported by some patients
  • Effective treatment and successful health outcomes for complex cases
  • Detailed explanations and thorough examinations by certain specialists

Common complaints

  • Long wait times and scheduling delays
  • Perceived lack of communication and feedback on test results
  • Some patients reported feeling dismissed or not listened to by certain providers
  • General administrative and support staff inefficiencies

"This is hands down the worst department at Dartmouth I’ve experienced. Not only have they been rude, dismissive and incredibly long wait times but I waited almost a year for a colonoscopy... Communicating is extreme lacking... I will be transferring care."

— LocalityBiz user review

"Dr Gardner is an outstanding doctor. He saved my life many years ago-and because of his wisdom and compassion I am healthy. I am grateful and appreciate all he does."

— WebMD user review (Dr. Timothy Gardner)

"If it wasnt for Dr Gordon in gastroenterology, Id never set foot in thst hospital again."

— Yelp user review (Dartmouth-Hitchcock Medical Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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