Home/Lebanon/Veterinary/Lebanon Veterinary Hospital

Lebanon Veterinary Hospital

4.7 out of 5 · 315 reviews

Veterinary • Lebanon, CT • Since 1933

About

Book appointment Call clinic Visit website Get directions

Lebanon Veterinary Hospital is part of Pieper Veterinary, a CT-based veterinary services group with a history dating to 1937. Pieper emphasizes compassionate care, clinical leadership, and strong partnerships with referring veterinarians. The network operates primary care hospitals with advanced services and has grown to a trusted regional name, including collaborative events like SNIPs 100 hosted by Lebanon Veterinary Hospital.

Clinic Type

Veterinary

Address

Lebanon Veterinary Hospital, Lebanon, CT

Phone

8606427936

Email

janis.albert@ctstate.edu

Opening Hours

Monday - Thursday 8 am - 6 pm; Friday 8 am - 5 pm; Saturday 8:30 am - 1 pm; Urgent Care: Monday - Thursday 8 am – 8 pm; Friday 8 am – 5 pm; (hours may expand with continued growth)

Website

https://pieperveterinary.com/locations/lebanon-veterinary-hospital/

Emergency Care

Emergency department includes boarded criticalists and experienced ER veterinarians, supported by skilled veterinary technicians

Services Offered

urgent care
primary care
emergency care
boarded criticalists
experienced ER veterinarians
veterinary technicians

Team

Steven R. Zick — Dr.
Susan Zickmann — Owner

Insurance & Payment

—

Languages Spoken

—

FAQs

[FAQ question not provided in text]

[Answer not provided in text]

Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.7/5 stars (315 reviews)

Patients praise

Compassionate and professional staff in routine and many emergency care contexts
Convenient access to urgent and primary care services
Appreciation for high-quality medical expertise and clear communication in successful treatment cases

Common complaints

Reports of poor communication and perceived lack of compassion in emergency/end-of-life situations
Concerns regarding medical judgment and diagnostic outcomes in specific critical cases
Complaints about billing and management sensitivity to client grievances

"The staff and the Vet’s go above and beyond for their patients. Very thorough and very kind. I drive 45 minutes to this Veterinary hospital because of the quality of service not only for myself, but the care my pets receive."

— Birdeye Review

"If I could give this place zero stars, I would. Please if you love and care for your animals do not bring your pet here. I was told they would wait for me to drive an hour to say goodbye... but when I was 20 minutes away they said they would no longer wait."

— LocalityBiz Review

"I’m disgusted that they sent a dying animal home, saying he's 'fine,' rather than finding out what was wrong with him and giving him the medical care he needed."

— New Haven Patch

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].