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Baylor Scott & White Health

Primary Care • Lewisville, TX

Clinic Type

Primary Care

Address

Primary care locations in Lewisville, TX (see list below)

Phone

972.724.1707

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (virtual care)

Services Offered

  • Primary Care
  • Walk-in care
  • Virtual care
  • Online scheduling
  • Preventive care
  • Immunizations
  • Chronic disease monitoring
  • Annual physicals
  • Acute care (sore throat, cold/flu, minor injuries)
  • Immunizations (flu shots, travel medicine)

Insurance & Payment

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Estimates of cost of care (online tool), Billing and registration information available online

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Daniel Sone): 4.8/5 (147 reviews)
  • Healthgrades (Dr. Phillip Disraeli): 4.7/5 (200 reviews)
  • WebMD (Dr. Lowell Koppel): 4.5/5 (45 reviews)
  • Birdeye (Summit Primary Care): 4.3/5 (86 reviews)
  • rater8 (Dusten Cardinal, PA-C): 5.0/5 (100 ratings)

Patients praise

  • Providers who are attentive, kind, and compassionate listeners
  • Comprehensive and knowledgeable medical care
  • Professional, efficient, and well-organized office environments
  • Clear explanations and patient-centered communication
  • Same-day appointment availability at some clinics

Common complaints

  • Difficulty contacting offices via phone
  • Rudeness and lack of empathy from office staff
  • Long wait times for appointments despite being scheduled
  • Issues with prescription refills and continuity of care
  • Concerns regarding professionalism and bedside manner of some providers

"Dusten is very kind and always listens carefully. He never rushes and explains things in a way that’s easy to understand. I feel safe and cared for with him."

— rater8 (Dusten Cardinal, PA-C)

"Dr. Sone is always up to date on the latest info. He monitors my prescriptions and tweaks them as needed. Dr. Sone also caught something in my bloodwork that resulted in my early treatment of cancer."

— Healthgrades (Dr. Daniel Sone)

"Called 4 times in 3 days to schedule an appointment, no answer any of the 4 times. Left a voicemail, received no call back after multiple days of waiting."

— A Better Place (Today Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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