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Rockbridge Area Health Center

4.6 out of 5 · 284 reviews

Family Medicine • Lexington, VA • Since 1992 • 2 (Lexington and Buena Vista) locations

About

Rockbridge Area Health Center (RAHC) is a nonprofit health care provider based in Lexington, VA, offering affordable medical, dental, behavioral health, pediatric, women’s health, and medication assistance services to patients regardless of income or insurance. They operate a sliding fee discount program for qualified individuals. RAHC runs multiple locations in Lexington and Buena Vista, VA (including a headquarters at 25 Northridge Ave, Lexington, 24450 and Buena Vista sites at 2127 Magnolia Ave and 2131 Magnolia Ave). Founded in 1992, it employs about 29 staff and has annual revenue around $7.9 million. Contact: admin@rockahc.org; main phone: 540-464-8700.

Clinic Type

Family Medicine

Address

25 Northridge Lane, Lexington, VA 24450, US

Phone

540-464-8700

Email

supportservices@rockahc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (telehealth services)

Services Offered

  • Primary Medical Services
  • Dental Services
  • Behavioral Health
  • Medication Assistance
  • PCMH - Patient-Centered Medical Home
  • Sliding fee discount program

Insurance & Payment

—

sliding fee discount program, insurance (varies)

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.6 out of 5 stars (284 reviews)
  • WebMD: not specified (5 reviews)

Patients praise

  • Friendly and caring medical staff/providers
  • Efficient, quick appointment availability and access to care
  • Helpful and knowledgeable care teams
  • Value as a community resource offering sliding-scale fees for underserved populations

Common complaints

  • High staff turnover and difficulty retaining providers
  • Reports of unprofessional or incompetent reception staff, particularly in the dental department
  • Allegations of a toxic workplace environment, which some reviewers link to potential patient care issues

"Everyone here is friendly and helpful. The Dr truly cares about my health. He goes the distance to help me better my health."

— Birdeye review

"Dental office reception personnel is very incompetent, unprofessional, and know nothing about the business, how things should be done, or how to talk to people."

— WebMD review

"They change providers more often than I change clothes. They cannot keep good help."

— MapQuest review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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