Digestive Health - Gastroenterology - UK HealthCare
Gastroenterology • Lexington, KY • Since 1955
About
UK HealthCare is the University of Kentucky’s nonprofit health system based in Lexington, KY. It operates hospitals, clinics, and patient-care services as part of UK, with a focus on academic health care, research, and education. The system includes specialized departments such as cardiovascular, cancer, neuro, transplant, pediatrics, trauma, surgery, ob/gyn, and diagnostic radiology, and provides comprehensive services through its clinics and outreach locations (HQ at 1000 S. Limestone, Lexington). Specifically for Digestive Health - Gastroenterology: - UK HealthCare provides gastroenterology services within its hospital and clinic network. - Care typically includes evaluation and management of digestive tract disorders, endoscopy procedures (e.g., colonoscopy, upper endoscopy), GI diagnostics, and treatment plans coordinated with UK’s multidisciplinary teams. - As a university-affiliated system, expect access to advanced diagnostics, clinical trials, and collaborative care with other UK HealthCare specialties. Limestone.
Clinic Type
Gastroenterology
Address
740 S. Limestone Second Floor, Wing C, Room 211 Lexington, KY 40536
Phone
859-257-9501
itshelpdesk@uky.edu
Opening Hours
Mon-Fri: 7:30 am - 5:00 pm; Sun: Closed; Sat: Closed
Emergency Care
Yes (Emergency Services link present among extras)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Digestive Health Program?
Mon-Fri: 7:30 am - 5:00 pm; Sun and Sat: Closed
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Thomas Knopp, DO): 4.5 out of 5 stars (53 reviews) (53 reviews; 30 with a written review)
- Healthgrades (Dr. Nathan Massey, MD): 4.3 out of 5 stars (23 reviews) (23 reviews; 7 with a written review)
- UK Healthcare complaints/experience (Reddit): No star rating provided (Thread discussion (date 2026-01-16); individual opinions)
- UK Healthcare (Trustpilot): 3 people reviewed; rating not provided in snippet (3 reviews)
Patients praise
- Some gastroenterologists are described positively, with patients praising being listened to, caring/empathetic behavior, and helpful/efficient staff
- Patients also report good communication/explanations (what would happen) and willingness/recommendation
- UK HealthCare’s Digestive Health Program is presented as a specialized center recognized by the National Pancreas Foundation
- Digestive health providers are described as offering advanced treatments
Common complaints
- Long waits to get appointments for non-urgent issues (reported on Reddit)
- Negative patient experiences with a gastroenterologist: perceived rudeness/unprofessional behavior, not being interested in concerns, being talked over, and short consultation; described as a waste of time/money
- Some Healthgrades reviews indicate a minority of low ratings (e.g., 1-star presence)
"“When I have a non-urgent issue arise, … my biggest complaint is the length of time to be able to get an appointment.”"
— Reddit thread about UK Healthcare in Lexington"“he was the rudest, most unprofessional physician… he talked over top of me… [spent] 7-8 minutes… not even examine me… total waste of time and money!”"
— Healthgrades review excerpts for Dr. Thomas Knopp, DO"“Very good about explaining what would happen… Extremely kind people. Definitely recommend!!”"
— Healthgrades review excerpt for Dr. Nathan Massey, MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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