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Lexington Clinic

Gastroenterology • Lexington, VA • Since 1920

About

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Lexington Clinic is a private, multi-specialty hospital group in Lexington, KY, founded in 1920. It operates 30+ locations with 200+ physicians across 40+ specialties, including gastroenterology. The clinic offers primary care, family medicine, orthopedics, neurology, dermatology, cancer care, cardiology, telehealth, and other services. Key details: - Headquarters: Lexington, Kentucky - Addresses include main office at 1221 South Broadway, Lexington, KY 40504 - Phone: 859-258-4000 - Website: lexingtonclinic.com - Industry: Hospitals and Health Care; NAICS: 62, 621; SIC: 80, 801 - Employees: ~334 (as of recent figures); annual revenue around $191M - Notable note: Recently expanded with Orthopedic and Neuroscience Center; pediatric/adolescent services joined earlier For exact GI physician names, availability, and new patient procedures, contact the main number or visit the website’s patient appointment section.

Clinic Type

Gastroenterology

Address

1221 South Broadway, Lexington, KY 40504

Phone

+1 (859) 258-4000

Email

alstu@lexclin.com

Opening Hours

Mon - Fri: 8:00 a.m. - 5:00 p.m.

Website

https://lexingtonclinic.com/services/gastroenterology

Telehealth

https://lexingtonclinic.com/services/telehealth

Services Offered

  • Gastroenterology

Insurance & Payment

—

Languages Spoken

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FAQs

What are the GI symptoms that should prompt a medical consultation?

Abdominal pain and discomfort; bleeding in the digestive tract; constipation or diarrhea; persistent heartburn or indigestion; difficulty swallowing; upset stomach, nausea or vomiting.

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Thomas Knopp): 4.5 out of 5 stars (53 reviews)
  • Vitals (Dr. Scott Merkley): 4.4 out of 5 stars (Not explicitly stated)
  • Birdeye (Lexington Clinic overall): 4.3 out of 5 stars (17 reviews)

Patients praise

  • Many patients report high satisfaction with the medical expertise and clinical care provided by specific doctors
  • Positive experiences with staff bedside manner for those providers who listen and take time with patients
  • Effective diagnosis and treatment success for some complex gastrointestinal issues

Common complaints

  • Difficulty reaching offices via phone and excessive hold times
  • Unprofessional or demeaning behavior by administrative and front-desk staff
  • Concerns regarding billing practices, including potential miscoding of procedures and aggressive collection efforts
  • Patients reporting that some providers appeared dismissive, failed to listen to symptoms, or prioritized efficiency over thorough care

"Dr. Knopp is outstanding! He cares about his patients. His staff is professional, efficient and caring."

— Healthgrades reviewer

"Problems with the preparation and instructions for a colonoscopy. They were unclear and counterdictive. When those issues were brought to Dr. Merkley’s staff they were ignored and the staff was not interested in the problems."

— Vitals reviewer

"My extreme frustration is with the "patient access center" and inability to get through to the office... If a patient is having a surgical complication or medication concern it should not take calling multiple times on hold over 10 or more minutes."

— Birdeye reviewer for Lexington Clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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