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Rockbridge Area Health Center

4.6 out of 5 · 512 reviews

Pediatrics • Lexington, VA • Since 1992 • Multiple locations (Lexington and Buena Vista) locations

About

Rockbridge Area Health Center (RAHC) is a nonprofit health care provider based in Lexington, VA, founded in 1992. It offers comprehensive, affordable medical, dental, behavioral health care, pediatrics, women’s health, and medication assistance to patients regardless of income or insurance status, with a sliding fee discount for those who qualify. RAHC operates across multiple sites in the Rockbridge area, including: - HQ: 25 Northridge Ave, Lexington, VA 24450 - Buena Vista locations: 2127 Magnolia Ave and 2131 Magnolia Ave, Buena Vista, VA 24416 Key details: - Nonprofit, private ownership - 29 employees (recent growth noted) - Annual revenue around $7.9 million - Contact: admin@rockahc.org; main phone: 540-464-8700 - Services available to insured, uninsured, Medicaid, and Medicare patients - Mission centers on providing access to quality, affordable health care to improve community well-being

Clinic Type

Pediatrics

Address

25 Northridge Lane, Lexington, VA 24450, US

Phone

+15404648700

Email

supportservices@rockahc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

https://www.rockahc.org/telehealth-services/

Services Offered

  • Primary Medical Services
  • dental
  • behavioral health
  • medication assistance
  • pediatrics
  • patient-centered medical home (PCMH) coordination

Insurance & Payment

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Offers care regardless of income or insurance status; sliding fee discount program based on household/family size and income

Savings plan: income-based sliding fee discount program

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6 out of 5 stars (284 reviews)
  • Google: 4.7 out of 5 stars (228 reviews)
  • WebMD: Mixed ratings (5 reviews)

Patients praise

  • Knowledgeable, kind, and caring providers
  • Effective integrated care model including medical, dental, and behavioral health services
  • Convenient access to care for both insured and uninsured/underinsured patients via sliding-scale fees
  • Quick appointment availability for some patients

Common complaints

  • Concerns regarding employee turnover and staffing consistency
  • Reports of unprofessional or incompetent administrative/reception staff, particularly in dental services
  • Allegations of a toxic workplace environment affecting patient care perceptions

"The Dr truly cares about my health. He goes the distance to help me better my health."

— Birdeye review

"Dental office reception personnel is very incompetent, unprofessional... I'll never darken their door again."

— WebMD review

"They change providers more often than I change clothes. They cannot keep good help."

— MapQuest review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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