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Family Medicine in Lexington, MA - Primary Care | Physicians

Primary Care • Lexington, MA • 2-3 (multiple Burlington/Lexington/Watertown entries listed) locations

Clinic Type

Primary Care

Address

Mass General Brigham Primary Care Clinic, 47 Middlesex Turnpike, Burlington, MA 01803; Mass General Brigham Primary Care Clinic, 1 Maguire Road, Lexington, MA 02421; Mass General Brigham Primary Care Clinic, 11 Mount Auburn Street, Watertown, MA 02472

Phone

857-282-8100

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Sylvia Soyun Chang, MD — MD
  • Amol Bharat Golwala, DO — DO
  • Disha Lakshmi Shastry, MD — MD
  • James S Bath, MD — MD

Insurance & Payment

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Languages Spoken

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FAQs

What is an affiliation?

Affiliation is the local physician organization to which the doctor belongs.

What is a primary care provider (PCP)?

A PCP is a doctor (or in some cases, a nurse practitioner or physician assistant) who sees patients for everyday medical issues and is your first point of contact for general health concerns.

What does it mean if a provider is accepting new patients?

Providers who are accepting new patients are able to book new patient appointments within 90 days; availability is subject to change.

What does near-term availability mean?

Providers with near-term availability can book new patient appointments within 30 days; availability is subject to change.

What is Concierge Medicine?

Concierge Medicine is a model where providers care for a limited population of patients, often with an annual membership fee.

Do providers accept more insurance plans than shown?

Providers may accept more insurance plans than shown; please confirm when setting up your appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (Dr. James S Bath): 4.9/5 (118 ratings, 56 reviews)
  • Healthgrades (Dr. Lakshmi Madduru): 5/5 (2 ratings, 2 reviews)
  • Healthgrades (Dr. Wayne Brown): 4.9/5 (16 ratings, 8 reviews)
  • Healthgrades (Dr. Steven Abreu): 4.8/5 (23 ratings, 10 reviews)

Patients praise

  • Physicians are frequently described as knowledgeable, kind, compassionate, and attentive listeners
  • Many patients report long-term satisfaction and trust in their primary care doctors' quality of care
  • Providers taking time to explain health concerns and involve patients in treatment plans

Common complaints

  • Rude, unprofessional, or dismissive front desk and office staff
  • Difficulty with communication and administrative processes, including insurance handling and prescription refills
  • Perceived lack of availability or limited access to appointments
  • Issues regarding continuity of care when physicians leave a practice

"She takes the time to truly listen, never rushing through appointments, judges, or brushing off concerns. Instead, she asks thoughtful questions, explains everything in a way that’s easy to understand."

— Healthgrades (Dr. Lakshmi Madduru)

"Dr. Brown was amazing, but his practice is unfortunately placed in the hands of an impatient, inconsiderate, and incompetent front desk person."

— LocalityBiz (Dr. Wayne Brown)

"They're friendly, they listen, they care, and they have earned my trust and gratitude over and over again. Highly recommended!"

— LocalityBiz (Beth Israel Lahey Health Primary Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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