Lexington Clinic
Primary Care • Lexington, MO • Since 1920
About
Lexington Clinic is a private, non-profit healthcare provider based in Lexington, Kentucky, established in 1920. The clinic offers primary care, family medicine, and telehealth services, and operates through four offices in Lexington (including its HQ at 1221 South Broadway). It employs about 334 staff and generates around $191 million in annual revenue. Main contact: 859-258-4000. Website: lexingtonclinic.com.
Clinic Type
Primary Care
Address
1221 South Broadway, Lexington, KY 40504
Phone
+1 (859) 258-4000
alstu@lexclin.com
Opening Hours
Mon - Fri: 8:00 a.m. - 5:00 p.m.
Website
Telehealth
https://lexingtonclinic.com/services/telehealth
Emergency Care
Emergency medicine
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is Lexington Clinic’s policy on genetic testing scam calls?
We’ve advised patients about fraud attempts and will never cold-call for genetic testing. Do not provide insurance, Medicare, or credit card information, and hang up to call your Lexington Clinic provider directly using the number on your statement or our website.
How should I report a genetic testing scam targeting Lexington Clinic patients?
Call 859-258-4000 or email [email protected] to report the incident.
What contact information should I use to reach Lexington Clinic?
Phone: +1 (859) 258-4000; Email: [email protected]
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (17 reviews)
- Yelp (Lexington Clinic-11): Not specified (22 reviews)
- Yelp (Lexington Clinic-2): Not specified (7 reviews (Family Practice))
Patients praise
- Some patients report efficient and friendly care from specific doctors and nurses
- Long-term positive relationships with certain providers for chronic health management
- Convenience for routine checkups, vaccines, and everyday care
Common complaints
- Difficulties reaching the office via phone/patient access center
- Long hold times and delays in scheduling
- Perceived poor quality of service and bedside manner by some providers
- Complaints regarding administrative staff and perceived unprofessional behavior/gossip
- Issues with aggressive or confusing billing practices
- Frustration over prescription refill processes
"My extreme frustration is with the "patient access center" and inability to get through to the office... No matter when I call there is a very lengthy wait."
— Birdeye review"The receptionist ladies were make fun of patients, talking behind people's backs, and laughing loudly about the people they talk about. It was extremely irritating..."
— LocalityBiz review"Aggressive billing practices when they won't wait for the supplement to pay after Medicare."
— BBB reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Meet Our Breast Cancer Heroine! - Lexington Clinic — Oct 10, 2025
- Lexington Clinic and Licking Valley Internal Medicine & Pediatrics announce partnership | Cynthiana Democrat | pmg-ky3.com — Mar 3, 2026
- Lexington Clinic names new director of marketing and communications - The Lane Report | Kentucky Business & Economic News — Nov 3, 2025
- Leading the Way: Lexington Clinic Physician Joins Select Surgeons Nationally in Early Adoption of FDA-approved Thumb Procedure - Orthopedics This Week — Mar 9, 2026
- KENTUCKY HEALTH NEWS: Medical records of 1,018 patients stolen at Lexington Clinic, but no apparent identity theft — Jun 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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