Libertyville Vision Center & Buffalo Grove Eye Care Center
Optometry • Libertyville, IL
Clinic Type
Optometry (multi-location group)
Address
Libertyville Vision Center (Libertyville, IL) and Buffalo Grove Eye Care Center (Buffalo Grove, IL)
Phone
847-541-1194
webaccessibility@essilorluxottica.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Provided during regular business hours; described as more specialized than most ERs
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MyVision.org aggregator: 3.7 out of 5 stars (based on 120 reviews) (120 aggregate reviews)
- Demandforce (Buffalo Grove Eye Care Center): 4.5 out of 5 stars (1081 reviews)
Patients praise
- Thorough and professional eye examinations
- State-of-the-art equipment
- Knowledgeable and caring doctors (specifically Dr. Heimlich and Dr. Dowell)
- Friendly and professional staff (frequently noted in recent reviews)
Common complaints
- Confusing billing practices
- High cost of services
- Unprofessional staff behavior and poor customer service
- Difficulty getting timely responses
"Dr. Heimlich is always pleasant, professional and thorough. The new staff is great. The new people seem to have brought the practice back up to its previous service levels, after a bit of a rough year or two."
— Demandforce Reviewer (Anonymous)"I hate to post this, because I'm a longtime customer, and I love the doctors but apparently their pricing policy has changed since the last time I was..."
— Yelp ReviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Eye Physicians of Libertyville is Expanding! — Jan 23, 2026
- Cataract practice opens second Libertyville location – Shaw Local — May 13, 2026
- New eye clinic coming to Libertyville – Shaw Local — Apr 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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