Primary Care and Family Medicine Locations in Lima
Primary Care • Lima, OH
Clinic Type
Primary Care
Address
Mercy Health — Lima, Market St., Suite 20, Lima, Ohio 45804
Phone
419-996-5780
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Location Details Schedule Online
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Timothy Mosher, CNP): 5.0/5.0 (52 reviews)
- Healthgrades (Colleen Cole, DNP): 4.9/5.0 (27 reviews)
- Vitals (Dr. Glen F. Aukerman, MD): 4.6/5.0 (181 reviews)
- Vitals (Dr. Kent C. Brandeberry, DO): 4.9/5.0 (16 reviews)
- Healthgrades (Dr. Karri Krendl, MD): 3.8/5.0 (23 reviews)
- Birdeye (Lima Memorial Family Medicine - West): 3.3/5.0 (3 reviews)
Patients praise
- Knowledgeable and thorough medical providers who take time to explain treatments
- Compassionate, friendly, and patient-focused care from many practitioners
- Effective diagnostic skills and successful treatment outcomes
- Clear and helpful communication regarding medical conditions and procedures
Common complaints
- Rude or unprofessional staff interactions, particularly at reception desks
- Difficulty scheduling appointments or reaching office staff via telephone
- Reports of providers not listening to patient concerns or being dismissive
- Concerns regarding billing processes or communication delays
"Tim is wonderful, he listens to you, he explains what is going on and the treatment plan. He is very professional and caring."
— Healthgrades patient review (Timothy Mosher, CNP)"The people in the office are very rude and unprofessional. You can never get them to answer the phone."
— LocalityBiz patient review (Family Physicians of Lima Inc)"Staff is great, doctor... not so much. She spends time with patients but does not really LISTEN."
— Vitals patient review (Dr. Ana Isabel H. Pere, MD)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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