Ellie Mental Health
Behavioral & Mental Health • Lisle, IL • 1 (Naperville-Lisle clinic) locations
About
Ellie Mental Health's Naperville-Lisle clinic in Naperville, Illinois offers individual, couples, family, and group therapy, as well as psychiatry and medication management. The clinic provides in-person and online therapy in English and Spanish, with services addressing conditions including anxiety, depression, PTSD, ADHD, and trauma. Hours are Monday-Friday 8AM to 8PM and Saturday 8AM to 2PM.
Clinic Type
Behavioral & Mental Health
Address
1804 N Naper Blvd Suite 250, Naperville, IL 60563
Phone
1-630-791-5746
info@elliementalhealth.com
Opening Hours
Mon-Fri: 8AM–8PM; Sat: 8AM–2PM
Telehealth
Available
Services Offered
Insurance & Payment
Currently accepting: Aetna, Ambetter, Amita/Pathways, Blue Cross Blue Shield, Blue Cross Community Health, Cigna/Evernorth, ComPsych, Humana, Magellan, Medicaid, Medicare, Optum/United Healthcare/United Behavioral Health/UMR, Self Pay, Tricare East
Self Pay, Insurance, Insurances accepted (as above)
Languages Spoken
FAQs
What are your clinic hours?
Mon-Fri: 8AM to 8PM Sat: 8AM to 2PM.
Where is the Naperville-Lisle clinic located?
1804 N Naper Blvd Suite 250 Naperville, IL 60563.
What insurances do you accept?
Aetna, Ambetter, Amita/Pathways, Blue Cross Blue Shield, Blue Cross Community Health, Cigna/Evernorth, ComPsych, Humana, Magellan, Medicaid, Medicare, Optum/United Healthcare/United Behavioral Health/UMR, Self Pay.
Do you offer telehealth?
Yes, telehealth is available.
What languages do you offer therapy in?
Spanish and English.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Advanced Behavioral Health Services): 3.8/5 (309 reviews) (309)
- Tebra (Advanced Behavioral Health Services): 4.9/5 (885 reviews) (885)
- ProjectKnow (Linden Oaks): 3.1/5 (26 reviews) (26)
- Google (Linden Oaks): 2.5/5 (176 reviews) (176)
- Yahoo (Advanced Behavioral Centers of DuPage): 2.5/5 (11 reviews) (11)
Patients praise
- Clinicians described as knowledgeable, caring, and attentive
- Effective structured mental health and addiction treatment programs
- Positive outcomes reported by some patients regarding stability and symptom management
- Convenient access options such as telehealth and weekend appointments
- Professional and compassionate care from specific individual staff members
Common complaints
- Poor front-desk communication, responsiveness, and customer service staff experiences
- Reports of dismissive or hostile staff attitudes
- Inconsistent therapist engagement or quality of care
- Billing and administrative issues, including broken intake systems and notification errors
- Serious complaints regarding patient rights, privacy (HIPAA concerns), and treatment protocols in inpatient settings
- Occasional facility cleanliness concerns
"I absolutely love my provider, however the front desk team has made me consider switching offices. Every time I have interacted with one of them they are dismissive and act like they are being inconvenienced."
— Birdeye review (Advanced Behavioral Health Services)"Horrible place, staff standing around talking, bad attitudes. Sleeping patients In a chair all day long!"
— ProjectKnow review (Linden Oaks)"The is hands down the worst doctors office staff I've dealt with in my 44 years on this earth. They don't give a damn about patients and are downright rude."
— Yahoo/Yelp review (Advanced Behavioral Centers of DuPage)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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