Duly Health and Care
Sports Medicine • Lisle, IL • Since 1999 • 17 locations
About
Duly Health & Care, headquartered in Downers Grove, is a large Midwest multi-specialty health system with more than 150 locations, including flagship centers in Lisle and Schaumburg. It offers comprehensive orthopedic, sports medicine, and spine care through in-person visits, same-day telehealth, and clinic-based services. The system includes DuPage Medical Group, Quincy Medical Group, and The South Bend Clinic, employing over 6,000 team members and more than 1,000 primary/specialty care providers. Services highlighted for orthopedics at Lisle include access to orthopedic providers, sports medicine, and spine care with options for virtual visits and walk-ins year-round. They publish related care resources and patient-focused programs, such as joint-friendly activity guidance from orthopedic clinicians.
Clinic Type
Sports Medicine (multi-location group)
Address
Bloomingdale: 220 Springfield Drive, Suite 310, Bloomingdale, Illinois 60108; Elmhurst: 133 E. Brush Hill Road, Suite 100, Elmhurst, Illinois 60126; Glen Ellyn: 430 Pennsylvania Ave., Suite 240, Glen Ellyn, Illinois 60137; Joliet: 2100 Glenwood Ave., Joliet, Illinois 60435; Lockport: 1206 E. 9th St, Lockport, Illinois 60441; Lombard: 1801 S. Highland Ave., Suite 220, Lombard, Illinois 60148; Naperville: 100 Spalding Drive, Suite 300, Naperville, Illinois 60540; Naperville: 1259 Rickert Drive, Suite 101, Naperville, Illinois 60540; Oak Lawn: 4061 West 95th Street, Oak Lawn, Illinois 60453; Orland Hills: 9233 W. 159th St, Orland Hills, Illinois 60487; Plainfield: 24600 W. 127th St., Building B, Suite 225, Plainfield, Illinois 60585; Schaumburg: 1325 N. Meacham Road, Schaumburg, Illinois 60173; Westmont: 815 Pasquinelli Drive, Westmont, Illinois 60559; Westmont: 303 W. Ogden Avenue, Westmont, Illinois 60559
Phone
+1-630-790-1872
duly@mrocorp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (general): 4.7 out of 5 stars (998 reviews)
- Yahoo Local: 2.0 out of 5 stars (25 reviews)
- Birdeye (Diagnostic Imaging): 4.4 out of 5 stars (15 reviews)
Patients praise
- Access to high-quality physicians and medical experts
- Modern, clean, and sterile facilities
- Availability of state-of-the-art imaging and diagnostic equipment
- Convenience of having multiple specialists in one location with integrated medical records (MyChart)
- Some staff and diagnostic technicians are praised for being caring and efficient
Common complaints
- Difficult and inefficient appointment scheduling
- Long wait times on the phone and in-office
- Administrative and communication breakdowns between departments
- Issues with billing accuracy and processes
- Perceived lack of empathy or poor bedside manner from some staff/receptionists
- Reports of loud, unprofessional reception staff causing privacy concerns regarding patient information
- Frustration with urgent care access and walk-in policies
"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient... Communication between departments seems disorganized..."
— Birdeye Review"Since then, it has been a nightmare of administrative incompetence: Zero Medical Guidance... Lack of Urgency... It feels like no one is looking at my chart or listening to my symptoms."
— Toprated Business Review"Absolutely the best medical experience ever. They have all state of the art equipment and a clean sterile environment. A true gem."
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- FinancialContent - Duly Health and Care Opens New Multi-Specialty Clinic in Schaumburg — Aug 4, 2025
- Duly Health and Care opening comprehensive new 100,000-square-foot facility in Schaumburg — Jul 30, 2025
- Duly Health opens new multi-specialty clinic in Schaumburg — Aug 14, 2025
- Duly Health and Care's Surgical Centers in Lombard and Westmont Named to U.S. News & World Report 2026 Best Ambulatory Surgery Centers List — Mar 18, 2026
- Duly Health and Care's Surgical Centers in Lombard and Westmont Named to U.S. News & World Report 2026 Best Ambulatory Surgery Centers List | Morningstar — Mar 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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