Livermore, CA Family Doctors - Sutter Health
Primary Care • Livermore, CA
Clinic Type
Primary Care
Address
—
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Profile (Dr. Huong Nguyen Dang): 4.9/5 stars (274 reviews)
- Sutter Health Profile (Dr. George S. Besser): 5/5 stars (352 reviews)
- EverydayHealth (Dr. Raymond Rowell): 5/5 stars (1 review)
- Sutter Health Profile (Dr. Helen Wong-Sexton): 4.9/5 stars (220 reviews)
- Sutter Health Profile (Dr. Carla R. Antypas): 4.9/5 stars (105 reviews)
- Comparably (Overall Sutter Health Customer Service): 3/5 stars (12 reviews)
Patients praise
- High ratings for individual physicians regarding care and bedside manner
- Ease of booking appointments with specific doctors reported by some patients
- Clean and modern facilities reported in some reviews
Common complaints
- Issues with billing, insurance verification, and unexpected charges
- Difficulty and delays in scheduling appointments
- Concerns regarding communication, patient relations, and responsiveness of the administrative or billing departments
- Reports of administrative or staff perceived as rude or incompetent
"My issue is with their billing and scheduling... Sutter refused to submit this and now we are out thousands of dollars. Our second issue is that now they can't seem to keep our appointments."
— Better Business Bureau (Sutter Health)"100% of patients found the doctor and staff friendly and the office clean and modern"
— EverydayHealth (Dr. Raymond Rowell)"Blocked escalation and change of PCP for over 2 months, risking my life... Sutter Health Billing dept does not respond to mails."
— PissedConsumer (Sutter Health)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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