Duly Health and Care
Primary Care • Lombard, IL • Since 1999
About
Lombard Primary Care at Duly Health & Care - Duly Health & Care is a large, private Midwest health system formed from DuPage Medical Group (DMG) and related practices, with a strong emphasis on primary and specialty care. - The organization operates as a multi-site provider with physician-directed care across more than 150 locations, including the Dowers Grove area (HQ) and the broader Chicago suburbs. - Services likely relevant to Lombard patients include in-person primary and specialty care, same-day telehealth from home, urgent/immediate care options, and access to clinical trials and cancer care programs. - Duly Health & Care emphasizes value-based care, patient experience, and a broad network of physicians (including primary care) under the DMG umbrella. - For Lombard residents seeking primary care, Duly Health & Care offers physician-led clinics within the Chicago area footprint and may provide same-day telehealth visits and walk-in options at participating centers.
Clinic Type
Primary Care
Address
1801 S. Highland Ave., Lombard, Illinois 60148
Phone
+1-630-469-9200
duly@mrocorp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Lombard Primary Care?
Primary care services including annual check-ups, follow-up care, sick visits, and comprehensive care for the whole family.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Duly Health and Care (official site): 4.8 out of 5 stars (provider average)
- Yelp: Low ratings frequently reported in text reviews (111 (Yelp))
Patients praise
- Many individual providers are praised for being professional, thorough, and communicative
- Some patients find the office organized and efficient
- Clinicians often receive personal recommendations separate from operational complaints
Common complaints
- Long hold times and difficult phone systems
- Poor scheduling experiences and canceled appointments
- Billing inaccuracies and "nickel-and-diming" complaints
- Frustration with reaching staff for prescription refills
- Rushed or impersonal clinical encounters
"Terrible phone answering system. Unusually long whole time up to one hour."
— Yelp review"Dr N. Lichon is very professional and thorough. Yet takes the time to provide a layman’s explanation of the diagnosis and treatment plan."
— LocalityBiz review"The physician and clinical staff continue to surpass excellence in caring for patients but we are very unhappy with the surgical scheduling process."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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