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Mercy Health — Lorain Gastroenterology

4.9 out of 5 · 13 reviews

Gastroenterology • Lorain, OH

About

Mercy Health — Lorain Gastroenterology is a gastroenterology clinic located at 3700 Kolbe Road in Lorain, Ohio. The clinic is situated at the south roundabout entrance of Mercy Health — Lorain Hospital and is open Monday through Friday from 8:00 am to 4:30 pm. Patients can access the clinic through Patient Parking H via door H.

Clinic Type

Gastroenterology

Address

3700 Kolbe Rd., Lorain, Ohio 44053

Phone

440-960-4416

Email

emailCompliance@BSMHealth.org

Opening Hours

8:00 am - 4:30 pm

Services Offered

  • Gastroenterology

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

8:00 am - 4:30 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mercy Health (Dr. Abdul T. Razack): 4.7 out of 5 (169 total ratings) (14 reviews)
  • Mercy Health (Dr. Hicham Khallafi): 4.9 out of 5 (144 total ratings) (20 reviews)
  • Mercy Health (Jennifer A. Mize, APRN-CNP): 4.9 out of 5 (123 total ratings) (13 reviews,)
  • Vitals (Dr. Abdul T. Razack): 4.1 out of 5 (10 reviews)

Patients praise

  • knowledgeable and professional physicians
  • compassionate and caring patient interactions
  • thorough explanations of symptoms and conditions
  • staff friendliness in many instances

Common complaints

  • long wait times for appointments and procedures
  • concerns regarding billing and office administrative practices
  • dissatisfaction with provider scheduling policies
  • reports of feeling dismissed or disrespected by some staff

"Dr Khalliffi explained all my questions in a way I could understand. He listened to my symptoms with answers. His staff were all very friendly and considerate."

— LocalityBiz Review

"Was referred to dr Jain, but was scheduled with razack. After that visit I was NOT comfortable with the care I received and a year later went to see dr Jain ... and they refused to schedule me. I am not allowed to see another provider in the office there once I’ve already seen one."

— LocalityBiz Review

"His business practices leave something to be corrected. ... His office would NOT refund the post-op $45 fee they charged me."

— Vitals Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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