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Family & Internal Medicine Los Angeles

4.6 out of 5 · 695 reviews

Internal Medicine • Los Angeles, CA • Since 1955

About

UCLA Health System is a nonprofit, University of California–affiliated health network based in Los Angeles. It operates 5 hospitals with a broad primary care network across Southern California, including locations in Santa Monica, Westwood, Westlake Village, Encino, Calabasas, and other LA-area communities. Key leadership includes Vice Chancellor John Mazziotta and President Johnese Spisso. The system emphasizes academic affiliation (UCLA School of Medicine) and public healthcare missions, with extended programs such as Operation Mend. Recent activity includes the March 2024 acquisition of West Hills Hospital (renamed UCLA West Valley Medical Center). For Family & Internal Medicine services in Los Angeles, UCLA Health offers primary care and internal medicine through its LA-area offices and clinics as part of its extensive primary care network. Contact: 1-310-825-5268. Website: uclahealth.org.

Clinic Type

Internal Medicine

Address

200 UCLA Medical Plaza, Suite 465, Los Angeles, CA 90095 US

Phone

310-206-6232

Email

—

Opening Hours

8:00 am - 5:00 pm

Services Offered

  • Family Medicine
  • Internal Medicine

Insurance & Payment

  • Most insurances

Not specified beyond 'We take most insurances'

Languages Spoken

—

FAQs

What services are offered?

Family Medicine and Internal Medicine services with same-day appointments for acute illness and chronic conditions; walk-in at nearby Westwood Immediate Care.

What are the hours of operation?

8:00 am - 5:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 2.5/5 (Yahoo Local aggregate) (116 reviews)
  • UCLA Health Official Site: 5.0/5 (Average) (292 reviews (for specific provider))
  • UCLA Health Official Site: 5.0/5 (Average) (287 reviews (for specific provider))

Patients praise

  • Many individual primary care physicians receive very high patient ratings for thoroughness, listening, and compassion
  • Patients frequently express gratitude for doctors who take the time to explain treatments and address concerns
  • Ease of use and centralization of the medical records system
  • Positive interactions with nursing and support staff in certain departments

Common complaints

  • Difficulties with the appointment scheduling system, including long wait times for appointments and referrals
  • Concerns regarding billing processes, including billing errors and difficulty resolving them
  • Reports of feeling rushed during appointments or receiving impersonal care
  • Dissatisfaction with the responsiveness of the Department of Patient Experience regarding complaints
  • Specific instances of alleged communication failures or dismissiveness by providers

"Really have enjoyed being a patient of Kumar Felipe Vasudevan, MD. You obviously want a doctor who is smart and knowledgeable and an expert in their field - but then to have them be a good..."

— Yahoo Local User Review

"Incompetent billing department and fraudulent billing! I had a billing error that somehow ended up with collections and the UCLA billing department won’t fill out the proper paperwork to clear up the error... The average appointment takes over 2 months to book, and wait times are upwards of 45mins."

— Unilocal User Review

"Dr. Cooke was attentive, thorough, empathetic and perceptive. I have seen him as my GP the last 3 years and I always appreciate his care. He listens to questions I have and always responds thoughtfully and intelligently."

— UCLA Health Official Provider Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 10, 2026.

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