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Urgent Care Plus – Buechel / Fern Creek | Louisville KY - UofL Health

Urgent Care • Louisville, KY

About

Summary: - UofL Health operates as a nonprofit, regional academic health system based in Louisville, KY. It includes nine hospitals, four medical centers, and a large network of over 250 physician practices with more than 1,200 providers. - The organization is affiliated with the University of Louisville School of Medicine and resulted from the 2019 reorganization involving KentuckyOne Health and the University of Louisville. - It serves the Louisville area and surrounding regions, employs about 1,468 people (up ~8.5% YoY) and reports roughly $2.4B in annual revenue. - UofL Health offers a broad range of services across major specialties, including urgent care, cardiovascular, orthopedics, sports medicine, oncology, neurosciences, transplant, and primary care. - For urgent care needs in Louisville, including locations like Urgent Care Plus – Buechel / Fern Creek, UofL Health provides walk-in access with physician-led care as part of its urgent care and primary care network. - Contact: marketing@uoflhealth.org; main phone: 1-502-562-3120 or +1 502-587-4011; headquarters: Louisville, KY.

Clinic Type

Urgent Care

Address

4423 Bardstown Rd., Louisville, KY 40218

Phone

502-749-7909

Email

Research@UofLHealth.org

Opening Hours

8 a.m.-8 p.m. Monday-Saturday; 8 a.m.-6 p.m. Sunday

Services Offered

  • Urgent Care
  • Occupational Medicine
  • Occupational Health/Direct-to-Employer Services

Team

  • Elma Caldwell — APRN, FNP-C
  • Stephanie Carter — APRN
  • Allison Roberts — APRN
  • Mary Mitchell — APRN, FNP-C
  • Joshua Akers — D.O.

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

8 a.m.-8 p.m. Monday-Saturday; 8 a.m.-6 p.m. Sunday.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Google Reviews: approximately 4.2 to 4.3 out of 5 stars (92 to 230 Google reviews (varies by source/platform))

Patients praise

  • compassionate, caring, and professional medical staff
  • efficient and prompt service for many patients
  • effective treatment and thorough examinations by healthcare providers
  • friendly and welcoming atmosphere from reception and nursing staff

Common complaints

  • occasional reports of long wait times or challenges with scheduling during peak periods
  • isolated reports of poor patient service or dissatisfaction with specific interactions

"This place is absolutely amazing and thats an understatement! Ive never experienced such great experience anywhere else. We are always in and out , always taken very good care of , we love this place."

— Chelsea Miller (patient review)

"Dr Joshua Akers and Charity Well’s with U of L Health are the benchmark when it comes to customer service. I have never in my 50 years of life had a doctor’s office go out of their way more for me than they did yesterday."

— Steve Cooper (patient review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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