Lufkin – Sayers Street | East Texas Community Health Services
Preventive Care & Chronic Disease Management Clinic • Lufkin, TX • Since 1987
About
Summary: East Texas Community Health Services, Inc. (ETCHS) is a government-backed medical practice based in Nacogdoches, TX with 4 offices nationwide and a focus on patient education and primary care services, including diabetes, hypertension, immunizations, and opioid risk information. The organization operates as a small team (3 employees) with an annual revenue of about $31.9M, founded in 1987. They offer services for new patients, eligibility, and careers, with a strong local presence in Texas. Note: The provided Highlights do not specify a separate Lufkin/Sayers Street location.
Clinic Type
Preventive Care & Chronic Disease Management Clinic
Address
Lufkin – Sayers Street Clinic, Lufkin, TX
Phone
936-899-5368
is@etchc.com
Opening Hours
Monday–Friday: 8am–5pm; Saturday: Closed; Sunday: Closed. Extended Hours: Monday: 5pm–7pm (only at Nacogdoches Eastside Medical Clinic)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Lufkin Community Clinic – Sayers?
General Pediatric & Adult Health Care, Women’s Health, Medicaid Texas Health Step Physicals, Laboratory Tests, Immunizations, Preventative Health and Screening Tests, and management of chronic illnesses such as asthma, diabetes & high blood pressure. On-site Certified Nurse Midwife offers well-woman exams, family planning services, STI testing, and counseling on healthy lifestyle choices.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.5/5 stars (129 reviews)
- HelpConnectUsa: 4.6/5 (120 reviews)
Patients praise
- praised for friendly and attentive clinical staff/providers
- providers are noted for taking time to listen to patient concerns
- ability to secure appointments within a reasonable timeframe
Common complaints
- reports of unprofessional and rude staff behavior
- occasional long wait times or scheduling issues
- complaints regarding physical facility conditions like temperature control
"The staff is great . Dr Nelson is very nice and takes her time and really cares for the patients. All my experience has been good."
— Birdeye patient review"I only gave you 2 Stars because I love Dr. Nelson!!! The staff is RUDE unprofessional and a true detriment to the service as a whole!!!"
— Birdeye patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BRIGHT STAR: BCFS Health and Human Services launches Mommy and Me | Bright Star | lufkindailynews.com — Feb 27, 2026
- BCFS hosts luncheon to commemorate Black Maternal Health Week | Local & State | lufkindailynews.com — Apr 18, 2026
- Lufkin summit targets rural health care crisis, launches regional task force | Local & State | lufkindailynews.com — Jul 11, 2025
- East Texas Alliance of Hope to host mobile mammogram for Cancer Prevention Month — Feb 24, 2026
- St. Luke's unveils ‘Virtually Integrated Care’ | Community | lufkindailynews.com — Feb 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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