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Pediatric Health Care Associates

4.1 out of 5 · 19 reviews

Pediatrics • Lynn, MA • 1 in Lynn (PHCA-Lynn) locations

About

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Pediatric Health Care Associates, P.C. (PHCA) is a private pediatric practice with 5 offices across the North Shore (including Lynn, MA). It operates 25 physicians and 7 nurse practitioners, plus onsite lab and x-ray, and provides integrated care with behavioral health, nutrition, speech pathology, asthma, and psychiatry services. The Lynn location is one of five Massachusetts offices (Salem, Reading, Melrose, Lynn, Peabody). Contact: 1-978-535-1110. Annual revenue around $18.4M; workforce ~38 employees.

Clinic Type

Pediatrics

Address

225 Boston Street, Lynn, MA 01904

Phone

781-599-1134

Email

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Opening Hours

Monday through Friday: 9 a.m. to 5 p.m.

Website

https://www.phcapediatrics.com/locations/lynn

Services Offered

Primary care
Laboratory Services
Nutrition
New Patient Consults/Prenatal
Sick Appointments
Well Child Appointments
Urgent appointments on weekends, after hours, and holidays (at Peabody office)

Team

Christopher Chen — MD, FAAP
Lauren Cheng — MD, FAAP
Laddy Maisonet — MD, FAAP
Thomas Natale — MD, FAAP
Lien Pham — MD, FAAP
Vicky Ruleman — MD, FAAP
Katherine Wu — MD, FAAP
Rita Turi — RN, CPNP

Insurance & Payment

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Languages Spoken

English

FAQs

What are the hours for urgent appointments?

Urgent appointments on weekends, after hours, and holidays are available in our Peabody office.

What are the regular office hours?

Monday through Friday: 9 a.m. to 5 p.m.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Trustburn: 4.1/5 stars (10 reviews)
Facebook: 90% recommend (50 reviews)
Vitals: 4.1/5 stars (9 reviews (for a specific provider in the practice))

Patients praise

Knowledgeable and compassionate doctors
Positive experiences with specific providers who make children feel comfortable
Welcoming and professional office environment in some experiences

Common complaints

Difficulties with phone responsiveness and long hold times
Rude or unhelpful staff interactions
Reports of feeling rushed during appointments
Concerns regarding communication and follow-up on specific medical requests

"Dr Chen has such a warm personality and is absolutely wonderful with kids... He is a very intelligent man who I trust with my kids."

— Healthgrades (review for Dr. Christopher Chen)

"Nearly impossible for them to pick up the phone, you’ll wait on hold for hours upon hours. Nurses are not very helpful and don’t offer any real useful advice. Appointments feel rushed."

— LocalityBiz (customer review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].