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Family Medicine in Lynn, MA - Primary Care | Specialists

2.6 out of 5 · 274 reviews

Primary Care • Lynn, MA

Clinic Type

Primary Care

Address

Mass General Brigham Primary Care Clinic, 250 Paradise Road, Swampscott, MA 01907; 480 Lynnfield Street, Suite 2, Lynn, MA 01904

Phone

781-596-2000

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Laurie Hession Witts — MD
  • Miguel A Concepcion — MD
  • Catherine Reyes — MD
  • Joshua Cohen — MD
  • Katherine E O'Brien — FNP
  • Lisa M Ceplikas — MD
  • Amanda R Ritvo — MD
  • Smita B Kolli — MD
  • Derin Deniz Allard — DO
  • Chang Liu Lipinski — DO
  • Rebecca Ann Delande — MD
  • Rekha Selvanaayagam — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.6 out of 5 stars (aggregate for Lynn Community Health Center) (274 reviews (as of May 2026))
  • Mass General Brigham: 4.9 out of 5 stars (292 ratings (Dr. Derin Deniz Allard))
  • Mass General Brigham: 5 out of 5 stars (146 ratings (Dr. Ryan J. Gosselin))
  • Mass General Brigham: 4.5 out of 5 stars (419 ratings (Dr. Smita B. Kolli))
  • Mass General Brigham: 4.9 out of 5 stars (71 ratings (Dr. Adrienne S. Allen))

Patients praise

  • Highly attentive and patient-centered individual physicians
  • Effective communication and thorough explanations from providers
  • Strong bedside manner and compassionate care reported for specific doctors
  • Supportive services for sobriety and therapy

Common complaints

  • Excessive wait times for appointments and at facilities
  • Difficulty reaching staff by phone or getting call backs
  • Communication lapses and unresponsive administrative systems
  • Concerns regarding scheduling procedures and billing errors
  • Instances of perceived unprofessionalism or lack of empathy from some providers

"Dr. Gosselin is the best PCP I've had in my lifetime. He takes the time to really listen and then fully explains everything."

— Mass General Brigham Patient Review

"I love the physicians that I see but I absolutely HATE that you can not get a person that works from that building on the phone!"

— Online Patient Review for Lynn Community Health Center

"This office is a nightmare. The WORST costumer service I have ever seen... As soon as someone answered they hung up on her!"

— Online Patient Review for Lynn Community Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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