Mass General Brigham Express Care
Urgent Care • Lynn, MA • Since 1994
About
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston. Key points: - Formed in 1994 (formerly Partners HealthCare); rebranded to Mass General Brigham in 2020. - Headquarters: Somerville, Massachusetts. Operates primarily in Massachusetts and surrounding regions, with a nationwide footprint through some collaborations. - Major components: Massachusetts General Hospital, Brigham and Women’s Hospital, and several specialty/community hospitals; affiliated with Harvard Medical School. - Size and scope: Approximately 82,000 employees (as of 2024); about $20.6B in operating revenue (fiscal 2024); one of the state’s largest private employers. - Services: Comprehensive hospital care, specialty services, home care, urgent care, and a licensed health plan (Mass General Brigham Health Plan). - Governance and facts: Not-for-profit 501(c)(3); previously Partners HealthCare; has faced regulatory scrutiny over costs and expansion; ongoing system-wide initiatives include cost containment and governance reforms. - Notable context: In recent years, some oncology alignments and affiliations have shifted among Boston-area institutions; multi-wave nonclinical layoffs occurred in 2025; a system-wide contract for residents and fellows was ratified in 2025. You may want to check the MGB Health System locations page or search for “Mass General Brigham Express Care Lynn” for exact services, hours, and locations.
Clinic Type
Urgent Care
Address
480 Lynnfield Street
Phone
978-354-3943
patientbilling@partners.org
Opening Hours
9:00 a.m.–8:30 p.m.
Telehealth
24/7 Virtual Care available
Emergency Care
If you are experiencing a medical emergency, call 911 or visit the nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
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Call 978-354-3943 to inquire
Languages Spoken
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FAQs
What is Mass General Brigham Express Care (Lynn)?
A walk-in urgent care for non-life-threatening illnesses and injuries for adults and children ages 3 and older with on-site digital X-ray and labs.
How can I schedule or check for appointments?
Check for available appointments (schedule through Patient Gateway).
What minor illnesses and injuries can be treated at Mass General Brigham Express Care?
From coughs and colds to cuts and burns and broken bones, our doctors and medical staff treat a wide range of illnesses and injuries for adults and children ages 3 and older.
Are digital X-ray and on-site labs available?
Yes, Digital X-ray and on-site labs are available.
How can I schedule or check for available appointments?
Check for available appointments (schedule through Patient Gateway).
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.8 out of 5 stars (3,992 ratings and 526 reviews)
Patients praise
- efficient and quick wait times for urgent care services
- professional, compassionate, and attentive medical staff and providers
- convenient online scheduling and ease of check-in process
- clean and modern facility environment
Common complaints
- billing and administrative issues, including surprise charges and problems with collections
- long wait times for laboratory services
- complaints regarding responsiveness and resolution of issues via customer service channels
- not accredited by the Better Business Bureau with reported unaddressed complaints
"I was able to quickly set up an appointment online and fill out all paperwork... I sat in the waiting area 7 min max! That’s unheard of anywhere else."
— LocalityBiz Review"Would give zero stars if possible. Admit that they never delivered bill to me and sent me to collections."
— Better Business Bureau Complaint"The labs system they have here needs improvement... you cannot expect people to have to go away and come back when they are already in the facility."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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