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First Choice Dental

4.6 out of 5 · 253 reviews

Dental • Madison, WI • Since 1996 • multiple locations in Dane County, Wisconsin locations

About

Summary: First Choice Dental is a Madison-based dental group with 18 clinics across Dane County, Wisconsin. Founded in 1996, it provides general, cosmetic, orthodontic, and emergency dentistry, along with in-house specialists (orthodontics, endodontics, periodontics) and sedation options. The practice is in-network with major insurers (including Delta Dental, Cigna, Humana, and Anthem) and has a reputation for Top Dentist recognitions and local Best of Madison/People’s Choice awards. They emphasize modern clinics and patient care across multiple Dane County locations, with a head office in Madison and additional offices in nearby communities. Phone: +1 608-848-5366. Website: firstchoicedental.com.

Clinic Type

Dental

Address

440 Science Dr, Madison, Wisconsin 53711, US

Phone

608.251.3535

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • General Dentistry
  • Preventative Care
  • Family Dentistry
  • Pediatrics
  • Restorative Care
  • Periodontics
  • Crowns
  • Root Canals
  • Implants Bridges Dentures
  • Orthodontics
  • Braces
  • Invisalign
  • New Patient Forms
  • Orthodontic FAQ
  • The Ortho Process
  • Cosmetic Dentistry
  • Teeth Whitening
  • Porcelain Veneers
  • Oral Surgery
  • TMJ Therapy
  • Sleep Apnea and Snoring Therapy

Insurance & Payment

  • Delta Dental
  • Cigna
  • MetLife
  • and many others

First Choice Dental helps patients understand insurance coverage and maximize benefits; partnership with numerous in-network providers.

Credit/Debit, Cash, CareCredit or other financing options, Annual savings programs (Smart Choice Savings)

Financing: Smart Choice Savings – discounts for one low annual fee

Savings plan: Smart Choice Savings program offering discounts without insurance reliance

Languages Spoken

  • English

Pricing

  • Prices not listed on page; financing and savings programs highlighted

Current Offers

New Patient Welcome

FAQs

Do you accept my insurance?

We work with many providers and will help you understand coverage.

Is there a savings plan if I don’t have insurance?

Yes, Smart Choice Savings offers discounts for a low annual fee.

Commitments

  • On-time appointments
  • Comfort-focused visit experience
  • Clear explanations of diagnosis and treatment options
  • Assistance understanding coverage and options

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Dentascore: 4.6/5 (154 reviews)
  • TrustAnalytica: 4.7/5 (99 reviews)
  • Google (Madison Downtown location): 4.8/5 (51 reviews)
  • WebMD: Not explicitly provided (1017 reviews) (1017 reviews)

Patients praise

  • Friendly, professional, and welcoming staff and dental hygienists
  • Modern, clean, and comfortable office environments (including features like massage chairs and comfort-focused amenities)
  • Efficient and organized check-in/out processes and appointment management
  • High quality of clinical care and successful treatment outcomes
  • Ability to accommodate urgent or emergency needs

Common complaints

  • Concerns about billing transparency and high-pressure sales tactics for unnecessary treatments
  • Reports of perceived elitist or impersonal service at times
  • Occasional complaints regarding communication from the financial or administrative staff

"Every person I have talked to at this office is extremely friendly and compassionate. The last appointment I had was so quick and painless."

— LocalityBiz review

"Their endodontist doesn't care if you feel pain, their staff lies about charges to trick you into paying money you don't own, and their dentists lie about the results of their procedures to avoid telling you they messed up."

— WebMD review

"I’ve been going to FCD since I moved to Madison in 2016 and I’ve always had an awesome experience with every one of the dentists... they definitely have a vibe that I feel distracts me from feeling as anxious as I have in the past."

— Dentascore review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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