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Franciscan Physician Network Madison Family Medicine

4.9 out of 5 · 185 reviews

Family Medicine • Madison, IN • Since 2012

About

Summary: - Franciscan Physician Network (FPN) is a nonprofit physician network affiliated with Franciscan Health, operating within Indiana, South Suburban Chicago, and Southwest Michigan. - The network comprises multiple health care centers across six offices, with headquarters in Mishawaka, Indiana. - FPN was founded in 2012 and employs around 345 people. - For Madison, WI/Area specifically (Madison Family Medicine), there is no explicit mention in the provided content; the listed locations cover Indiana, northern Illinois/South Suburban Chicago areas, and related regions, not Madison, Wisconsin. Consider checking the main directory homepage or contacting FPN directly for Madison-area providers. Key details: - Industry: Hospitals and Health Care; Type: Nonprofit; Headquarters: Mishawaka, Indiana; Ownership: Private - Homepage: directory.franciscanhealth.org - Regional coverage: Indiana (multiple regions), South Suburban Chicago, Northwest Indiana, and parts of Michigan.

Clinic Type

Family Medicine

Address

747 E. County Line Rd, Suite D

Phone

(317) 888-0000

Email

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Opening Hours

8:00am - 5:00pm

Telehealth

Offers Virtual Visits

Services Offered

  • Primary Care
  • Family Medicine
  • Infant through Senior care

Team

  • Elise R LaRoche, MD — MD
  • Madison T Zuchristian, NP — NP
  • Kimberly M Franklin, MD — MD
  • Christina M Beers, Family Nurse Practitioner — FNP
  • L Michael, NP — Nurse Practitioner
  • Erin M Kay, DO — DO

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Franciscan Health Official Directory: 4.9 out of 5 (88 ratings)
  • Trustindex: 3.4 stars (37 reviews)
  • Ratings.MD: 4.9 out of 5 (97 verified ratings)

Patients praise

  • Attentive, caring, and knowledgeable healthcare providers and nurse practitioners
  • Friendly, kind, and helpful front office staff
  • Efficient and gentle nursing staff for services like lab work and vaccinations
  • Patients feeling heard and treated with respect by specific providers

Common complaints

  • Long wait times for appointments and at the office
  • Difficulty scheduling appointments due to being booked out for weeks
  • Perceived decline in personalized patient care and management responsiveness over time
  • Communication issues regarding last-minute appointment cancellations

"Michaela Miller listens to me and treats me with respect. This means so much because I have noticed I am becoming invisible (agism). ... So, it is refreshing to be treated like a person who matters."

— Ratings.MD Patient Review

"Several years ago, I would have rated this office 5 stars, but over the course of the last few years, they have declined so much... They are now impersonal and rude and I can never get in for a visit."

— LocalityBiz Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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