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Primary Care • Madison, WI
Clinic Type
Primary Care
Address
137 South Main Street, Oregon, WI 53575 (Map)
Phone
608-835-5588
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD (SSM Health): 4.9 out of 5 (Varies (e.g., 247, 232, 176 verified ratings))
- Ratings.MD (SSM Health): 4.8 out of 5 (Varies (e.g., 158, 99 verified ratings))
- Birdeye: 4.7 out of 5 (51 reviews)
- SSM Health Provider Pages: 4.6–4.9 out of 5 (Varies (e.g., 146, 47, 114 ratings))
Patients praise
- Physicians are frequently praised for being friendly, approachable, and relatable
- High marks for listening skills and taking time to answer questions without making patients feel rushed
- Providers noted for being thorough, knowledgeable, and proactive in explaining care plans and health history
- Patients appreciate being included in decision-making processes regarding their health
Common complaints
- Concerns regarding billing inaccuracies and estimating costs
- Frustration with the responsiveness and effectiveness of patient relations departments
- Complaints about perceived lack of compassion, dismissiveness, or failure to address specific symptoms during consultations
- Dissatisfaction with outcomes of surgical procedures or follow-up communication
"She is the best! She has been my PCP for many years and I have the utmost confidence in her medical expertise and care!"
— Patient review of Dr. Nancy Y. Huang"Most friendly and relatable DR. I have ever had."
— Patient review of Dr. David R. Shearer"Dr Kruse came in, barely looked at my hands then told me there's nothing to be done, dismissed my concerns and ignored my symptoms despite the obvious. Was not compassionate, kind or understanding in the least."
— Patient complaint regarding Dr. Lisa M. KruseSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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