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University of Wisconsin Hospitals ranked No. 1 in ... - UW Health

2.7 out of 5 · 16 reviews

Primary Care • Madison, WI

About

UW Health is an integrated academic health system based in Madison, WI. It includes the University of Wisconsin Hospitals and Clinics and six main hospitals, plus partner and affiliate facilities, with more than 90 clinics across Wisconsin and northern Illinois. The system is nationally recognized, holding the No. 1 hospital in Wisconsin ranking for 14 consecutive years per U.S. News & World Report. UW Health treats over 832,000 patients annually and employs more than 25,500 people, including many faculty physicians from the University of Wisconsin School of Medicine and Public Health. The organization operates as a nonprofit with substantial annual revenue and a broad, multi-country presence.

Clinic Type

Primary Care

Address

600 Highland Ave, Madison, WI 53792, US

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (1 S. Park Clinic): 4.8/5 stars (1,181 reviews) (1,181 reviews)
  • Trustpilot: 2.8/5 stars (3 reviews)
  • Comparably: 2.7/5 stars (13 reviews)
  • Better Business Bureau (BBB): A+ rating

Patients praise

  • Ranked No. 1 hospital in Wisconsin for 14 consecutive years by U.S. News & World Report
  • Top-performing medical and surgical specialties recognized nationally
  • Reports of positive interactions with medical staff, therapy teams, and nursing care in specific units

Common complaints

  • Reports of unprofessional, rude, or dismissive staff and patient relations interactions
  • Complaints regarding difficulties with scheduling appointments, urgent referrals, and communication failures
  • Dissatisfaction with follow-up care, reporting of test results, and administrative processes
  • Low Net Promoter Score (NPS) and customer satisfaction scores in some public forums

"The neurology department routinely ignores requests to schedule appointments for urgent referrals."

— Better Business Bureau review

"I've sent in numerous requests for the results and have never gotten any response. My money was wasted and as of a result, my medical treatment... was put off to the detriment of my health."

— Trustpilot review

"Excellent staff and therapists. Thanks to all the staff, I feel ready to go home. Nursing care was great too."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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