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Madison East VA Clinic

VA Clinic • Madison, WI

About

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Summary: The William S. Middleton Memorial Veterans Hospital in Madison, WI, is a U.S. government VA medical center serving veterans. It offers primary and specialty care (including cardiology, emergency medicine, mental health, PTSD treatment, suicide prevention, and women’s health), as well as transportation services. The facility employs about 157 staff and provides a range of health services within a broader Madison VA health system, including addiction care and comprehensive inpatient/outpatient care. The hospital operates under the U.S. Department of Veterans Affairs and is part of the VA Madison Health Care system.

Clinic Type

VA Clinic

Address

4904 Eastpark Boulevard, Madison, WI 53718-2002

Phone

+16082807019

Email

Tami.Towne@va.gov

Opening Hours

Mon 07:00–16:45; Tue 07:00–16:45; Wed 07:00–16:45; Thu 07:00–16:45; Fri 07:00–16:45; Sat Closed; Sun Closed

Website

https://www.va.gov/madison-health-care/locations/madison-east-va-clinic/

Telehealth

Available (some services via telehealth; in-clinic availability varies by service and location)

Services Offered

Mental health care
Outpatient nutrition services
Inpatient nutrition services
Laboratory and pathology
Whole Health
Women Veteran Care
Audiology
Cardiology
MOVE! weight management
Nutrition, food, and dietary care
Physical therapy
Occupational therapy
Kinesiotherapy
Primary care
Telehealth

Insurance & Payment

—

Languages Spoken

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FAQs

What services are available?

Health services offered here include advice nurse and mental health care among others; telehealth and in-person options are available.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

CMS HCAHPS (via Momentary Labs): 5 out of 5 stars (overall patient satisfaction rating) (451 completed patient surveys)
Yelp: Generally low/mixed rating across 23 reviews (23 reviews)

Patients praise

Positive feedback on nursing staff and specialized care teams (e.g., cardiology, neurology)
High patient satisfaction ratings in official HCAHPS surveys, particularly regarding nurse and doctor communication and facility cleanliness
Generally regarded as a helpful resource for specialized needs like mental health

Common complaints

Perceived mismanagement of departments and referral processes
Concerns regarding mental health services and staff communication
Criticism of specific programs like HUD-VASH and facility cleanliness/amenities like the cafeteria

"Nursing staff were amazing. Keep us up on everything. Cardiologist were great explaining things. Neurologist were heart. They were from UW. But couldn't ask for better care for my veteran."

— LocalityBiz review

"How on Earth did this hospital get the "Best VA" in the nation?!? The HUD-VASH program is abysmally poor! The mental health clinicians, that I have encountered, are lackluster!"

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Illinois Veteran Jim Williams Credits VA For Turning His Health Around | VA Madison Health Care | Veterans Affairs — Sep 30, 2025
First Mammogram Proves Life Saving For Army Veteran | VA Madison Health Care | Veterans Affairs — Oct 23, 2025
Madison VA hospital's 'severe' staffing shortages worsen | Health | captimes.com — Aug 26, 2025
Madison VA hospital to receive $8.6 million in funding — May 15, 2026
Report: Wisconsin VA hospitals face severe staffing shortages - WPR — Sep 4, 2025

Information sourced from the clinic's website as of July 11, 2026.

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