Wisconsin Veterans Hospitals/Clinics/Health Info
VA Clinic • Madison, WI
Clinic Type
VA Clinic
Address
—
Phone
+18779278387
Veterans.Home@dva.state.wi.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Centers for Medicare & Medicaid Services (CMS) HCAHPS: 5 out of 5 stars (from CMS HCAHPS) (451 patients surveyed)
- US News & World Report: 5 out of 5 stars
Patients praise
- high levels of patient trust (94.1%)
- strong nurse and doctor communication scores
- compassionate and respectful staff performance
- high national ratings for patient experience including a 5-star rating from CMS
- recognized for high-quality medical expertise and comprehensive services
Common complaints
- administrative challenges with appointment scheduling
- difficulties with consistent updates on clinical results via the MyHealthVet app
- mixed experiences with mental health services and transitional housing programs
- concerns regarding cafeteria quality and management oversight in certain departments
"Veteran trust in William S. Middleton Memorial Veterans Hospital has risen to 94.1% — up from 90.8% in 2018."
— VA Madison Health Care News Release"The departments are totally mismanaged... The mental health clinicians, that I have encountered, are lackluster!"
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Madison VA hospital's 'severe' staffing shortages worsen | Health | captimes.com — Aug 26, 2025
- Illinois Veteran Jim Williams Credits VA For Turning His Health Around | VA Madison Health Care | Veterans Affairs — Sep 30, 2025
- Report: Wisconsin VA hospitals face severe staffing shortages - WPR — Sep 4, 2025
- WI V.A. Hospital Set for Funding, Improvements ⋆ 715Newsroom.com — May 16, 2026
- Fisher House to bring free 5-star stays to Madison VA — Dec 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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