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Hartford HealthCare Cancer Institute

Oncology • Manchester, CT

About

Hartford HealthCare's Cancer Institute opened on Tolland Turnpike in Manchester, Connecticut, offering cancer care including breast care, cardiology, urology, and thoracic cancer services. The center features a dedicated infusion center with 15 private patient areas and provides primary care coordination to deliver multi-specialty care in one location.

Clinic Type

Oncology

Address

New cancer institute on Tolland Turnpike, Manchester, CT

Phone

1-855-HHC-HERE (1-855-442-4373)

Email

Nadine.Ireland@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • cancer care
  • breast care
  • cardiology
  • urology
  • thoracic cancer
  • infusion center
  • primary care coordination

Team

  • Jeff Flaks, CEO of Hartford HealthCare — CEO

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Care Quality Commission (CQC) survey: 9.0/10 for overall patient experience (2023 CQC survey) (558 responses)

Patients praise

  • compassionate, kind, and professional clinical staff
  • effective and reassuring patient care experiences
  • high-quality access to innovative clinical trials and treatments
  • supportive and welcoming non-medical staff and volunteer services
  • continuity of care appreciated by patients

Common complaints

  • concerns regarding senior leadership visibility and approachability
  • issues with timely resolution of complaints and investigations
  • some staff reports of not feeling fully supported or valued by leadership
  • occasional delays and miscommunications regarding treatment protocols

"The medical care is efficient and caring. And the non-medical care is just as important. Everyone is always welcoming and smiling, even when they’re clearly busy."

— Patient feedback, 2025

"I was much more positive coming out of that first meeting with Dr Arthur. She was very calm and reassuring. I left feeling like we had a plan... Everyone at The Christie was brilliant, I can’t thank them enough."

— Patient story, 2026

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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