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Urology Services | Marquette & Hancock, MI - UP Health System

4.7 out of 5 · 660 reviews

Urology • Manistee, MI • Since 1973 • 2 (Marquette, Hancock) locations

About

Summary: UP Health System Marquette is a 307-bed, private hospital in Marquette, MI, offering comprehensive specialty care across 65 subspecialties with a focus on heart, cancer, brain & spine, rehabilitation, behavioral health, digestive health, weight loss, and women’s & children’s services. It operates the region’s UP Telehealth Network and supports 42 clinics throughout the Upper Peninsula. The system emphasizes teaching affiliations and regional referral care, with a large medical staff and over 1,800 employees. It serves about 9,000 inpatients and 350,000 outpatients annually. If you’re specifically seeking urology services in Marquette or Hancock, UP Health System provides urology through its network of clinics and specialty centers within the UP Health System footprint.

Clinic Type

Urology

Address

Marquette, MI and Hancock, MI

Phone

906-449-3360

Email

Bell_Patient_Portal@lifepointhealth.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology Services

Team

  • Ericka Distefano — FNP-C, LAc
  • Ashlee E. LaPlant — FNP-C
  • Suzanne Miron — DNP, NP-C
  • Jessica Walther — FNP-C, MSN

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UP Medical Group official site: 4.8/5 (59 ratings) for Hancock Urology providers (59)
  • UP Medical Group official site: 4.7/5 to 4.9/5 (various providers) for Marquette Urology providers (601-683 ratings)
  • Healthgrades (Dr. Brian Odom): 2.2/5 (4 written reviews)
  • Healthgrades (Dr. Diane Young): 4.2/5 (5 reviews)
  • Vitals (Dr. Stephen Lipson): 4.9/5 (7 ratings)

Patients praise

  • Generally high numerical ratings for individual urology providers (many 4.5+ out of 5)
  • Providers described as compassionate, knowledgeable, and efficient by many patients
  • Positive feedback on thorough explanations and patient-centered care from certain doctors
  • High hospital recommendation rates for UP Health System-Portage

Common complaints

  • Reports of long wait times for appointments and in the exam room
  • Complaints regarding poor communication, vague explanations, or lack of professionalism from some providers
  • Dissatisfaction with administrative/customer service staff responsiveness and demeanor
  • Issues with equipment availability during procedures

"My husband and I had to wait for Odem in the exam room, my husband exposed, for 45 minutes... DR was vague and unprofessional."

— Healthgrades (Patient review for Dr. Brian Odom)

"Treated me as though I was an intelligent member of my medical team. The visit was not rushed. Questions were answered. I felt valued."

— Healthgrades (Patient review for Dr. Diane Young)

"Dr. Lipson is one of the best doctors in his field. He listens, he informs, and most of all compassionate. I trust him to continue to maintain my health and quality of life."

— Vitals (Patient review for Dr. Stephen Lipson)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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