North Shore Physicians Group
Primary Care • Marblehead, MA
About
North Shore Physicians Group in Marblehead, MA is a Mass General Brigham primary care practice located at 1 Widger Road. The clinic offers primary care services with physicians specializing in Internal Medicine and Family Medicine, and is open Monday through Friday from 8:00 a.m. to 8:00 p.m.
Clinic Type
Primary Care
Address
1 Widger Road
Phone
781-631-5126
patientbilling@partners.org
Opening Hours
8:00 a.m.–8:00 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
8:00 a.m.–8:00 p.m.
What services are provided at North Shore Physicians Group – Marblehead?
Primary Care services with physicians specializing in Internal Medicine and Family Medicine.
What is the address for North Shore Physicians Group – Marblehead?
1 Widger Road Marblehead, MA 01945
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc (Dr. Sofia M. Fagan, DO – North Shore Physicians Group): 5.0/5 overall (22 reviews) (22 reviews)
- Mass General Brigham doctors site (Dr. Erin F. Heiskell – Mass General Brigham Primary Care Clinic at Marblehead): 4.8/5 (55 ratings, 20 reviews)
- Mass General Brigham doctors site (Dr. Rebecca L. Orendorff – Mass General Brigham Primary Care Clinic at Marblehead): 4.9/5 (111 ratings, 40 reviews)
- Mass General Brigham doctors site (Dr. Laura J. Simpson – Mass General Brigham Primary Care Clinic at Marblehead): 4.8/5 (202 ratings, 85 reviews)
- Mass General Brigham location page (North Shore Physicians Group - Marblehead): Not shown on provided page excerpt (Not shown on provided page excerpt)
Patients praise
- Providers are described as listening carefully and being thorough
- Patients report being treated kindly/respectfully with good bedside manner
- Some reviews mention not feeling rushed and good professionalism
Common complaints
- Complaints about scheduling/access problems (e.g., rescheduled without notification, long lead times)
- Complaints about customer service/rudeness and feeling unsupported
- Concern about patient coverage/continuity when a PCP leaves; being dropped/not taking new patients despite urgent needs
- Long wait times reported by at least one reviewer
"“After being a patient here for more than 10 years... I received a letter stating my PCP was leaving the practice... This is very distressing, unprofessional and plainly unacceptable.”"
— localitybiz.com review (North Shore Physicians Group — Medical services in Marblehead, MA)"“Absolutely no customer service, they act like you’re a chore And you cannot get help when Needed.”"
— localitybiz.com review (North Shore Physicians Group — Medical services in Marblehead, MA)"“I have been a patient at Northshore Physicians over the last 5 years. I feel I have received quality care eachtime I have my physical.”"
— yelp.com (North Shore Physicians Group page returned in results; snippet provided)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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