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Dermatology in Marlborough, MA - Primary Care | Physicians

Dermatology • Marlborough, MA

About

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Clinic Type

Dermatology

Address

201 Boston Post Road West, Suite 200, Marlborough, MA 01752

Phone

508-460-9613

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Dermatology/near/Marlborough%2C%20MA?page=1

Services Offered

  • Dermatology
  • Adult and Pediatric Dermatology

Team

  • Byron K Ho, Dermatology — MD

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Byron Ho): 4.8/5 (130)
  • Healthgrades (Kathleen Burke, NP): 4.9/5 (27)
  • WebMD (Dr. Kathleen White): 4.0/5 (4)

Patients praise

  • Providers described as caring, thorough, and pleasant
  • Staff noted as professional and helpful in some instances
  • Long-term positive relationships with established providers
  • Effective treatment of specific skin conditions

Common complaints

  • Concerns regarding billing practices and unexpected charges
  • Reports of long wait times and office inefficiencies
  • Patients feeling unheard or dismissed by providers
  • Allegations of unprofessional or condescending behavior by some staff and doctors

"This appointment was the worst appointment I have ever had. 9:15 appointment, got taken in at 10:00... He started talking about birth control and how women have figured out how to skip a few pills each month and still not get pregnant. What??"

— RateMDs (Dr. Louis Kuchnir)

"She was very caring and did a thorough exam and explained everything she did. Diagnosis acute allergic dermatitis. Prescribed ointment for treatment."

— Healthgrades (Kathleen Burke, NP)

"During my visit, including wait time, I was at the facility for less than 30 minutes... billed for a 30-minute consultation... Since my visit was under 10 minutes... I should have been billed under 99202, but was charged for a longer visit."

— Healthgrades (Dr. Byron Ho)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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