Internal Medicine in Marlborough, MA - Primary Care | Physicians
Primary Care • Marlborough, MA
About
Clinic Type
Primary Care
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Ayesha Anwar): 3.7/5 (3 reviews)
- RateMDs (Dr. Shunian He): 3.3/5 (6 reviews)
- Healthgrades (Dr. Gilberto Sustache): 4.8/5 (28 reviews)
- Healthgrades (Dr. Julie Ozaydin): 4.2/5 (18 reviews)
- WebMD Care (Dr. Lise Tardif): 3.5/5 (4 ratings/2 reviews)
Patients praise
- doctors are often described as caring, thorough, and good listeners
- appreciation for clear explanations of medical conditions
- some reports of minimal wait times and helpful, pleasant staff
- strong patient loyalty, with some reporting being with a doctor for over 13 years
Common complaints
- reports of rude, unprofessional front desk or medical staff
- complaints about lack of punctuality or long wait times
- issues with school/work excuse note policies
- some patients felt rushed during appointments or that providers provided only textbook answers
"Dr. Sustache is hands down the best primary care doctor I have ever seen. He is incredibly thorough and insightful and compassionate. He takes his time. He makes you feel very seen and cared for."
— Healthgrades (Dr. Gilberto Sustache)"The lady from “medical” was horribly rude the second she began speaking to me... Her response was “What do you want? My sympathy?!”"
— Healthgrades (Dr. Ayesha Anwar)"The doctor does everything in a hurry. She seems not willing to spend much time with patients."
— RateMDs (Dr. Shunian He)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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