Home/Matthews/Allergy & Asthma/Carolina Asthma & Allergy Center

Carolina Asthma & Allergy Center

Allergy & Asthma • Matthews, NC

About

Carolina Asthma & Allergy Center in Matthews, NC offers allergy and asthma treatment, including allergy testing, asthma management, pediatric allergy care, and care for rhinitis and allergic conjunctivitis. The center provides non-surgical allergy solutions.

Clinic Type

Allergy & Asthma

Address

855 Sam Newell Rd, Ste 206, Matthews, NC 28105-7593

Phone

(704) 372-7900

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.novanthealth.org/pf/location-group?locationID=8729122841814

Services Offered

allergy and asthma treatment
allergy testing
asthma management
pediatric allergy care
rhinitis/allergic conjunctivitis care
non-surgical allergy solutions

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Aggregated): 4.9/5 stars (313 (Matthews specific))
rater8 (Verified patient experience): 4.92/5 stars (17,000+ (Practice-wide))

Patients praise

Helpful and knowledgeable doctors and NPs
Professional and attentive care from specific providers
Clean and comfortable office environment
Positive patient experiences with individual treatment plans

Common complaints

Difficulties reaching staff by phone
Issues with medication prescription and order processing
Reports of unprofessional or dismissive bedside manner from staff or doctors
Scheduling/appointment management issues, including unauthorized changes

"Dr. Patel is an absolute gem too! She listened to all of my concerns, answered all of my questions/explained the parts that were confusing and spent time talking to me on a personal level as well."

— Birdeye review

"My wife uses the Matthews location; she has tried to contact them by phone three times today to find out if her medication has arrived... but there has been no response. The treatment works, but the customer service needs improvement."

— Yelp review

"Rude staff and doctors During my last appointment, I overheard the doctor and nurses making fun of me while I waited in my room... It was completely outlandish and not the best bed side manner."

— Better Business Bureau complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

← Back to directory