Carle Health Convenient Care
Walk-in Clinics • Mattoon, IL • Since 1946 • Four locations locations
About
Carle Health provides walk-in care options close to home, including locations in central Illinois such as Mattoon. The system emphasizes urgent, same-day access to medical care without an appointment, staffed by Carle clinicians, with services typically covering minor illnesses, injuries, and urgent health needs. For Mattoon-specific walk-in care details (hours, address, and services), check Carle’s official site or contact the Mattoon location directly.
Clinic Type
Walk-in Clinics
Address
Carle Urbana South Clinic, Carle Danville Medical Office Center at The Riverfront, Carle Mattoon on Hurst, Carle BroMenn Outpatient Center
Phone
+1 217-383-3311
patient.relations@carle.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If life-threatening, go to emergency department or call 911
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are included at Convenient Care Plus?
On-site diagnostics including lab testing, X-rays and ultrasounds, plus access to the range of Convenient Care services.
Where can I walk in for Care?
Locations near you: Carle Urbana South Clinic, Carle Danville Medical Office Center at The Riverfront, Carle Mattoon on Hurst, Carle BroMenn Outpatient Center.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Carle Heart & Vascular Institute Mattoon): 5.0 out of 5 stars (based on 4 reviews) (4 reviews)
- Solv (Carle Convenient Care Plus): Not explicitly stated average rating, 1 reviewer noted (1 review)
Patients praise
- Professional and courteous staff
- Efficient appointment and walk-in systems
- Short wait times (generally)
- Clean and welcoming facility
- Effective care for chronic conditions and routine needs
Common complaints
- Occasional busy periods/long wait times
- Instances of poor communication from staff or providers
- Some reports of receptionists with poor attitudes
"Fantastic staff, short waiting times. Easy to schedule a follow-up. Clean facility. I had to bring my client in wheelchair to the facility to have her seen and they were very helpful."
— Yelp / MapQuest reviewer"Terrible communication and poor patient care. The providers and staff do not listen, they might as well make up their own diagnoses. Well sometimes they do..."
— Healthgrades user review (Carle Health, Mattoon)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Care Walk-in Services - Carle Health — Jul 8, 2026
- Patient Portal - Find Care Now - MyCarle — Jun 30, 2026
- Carle Health flu clinics to return for 2025 flu season - Chambana Today — Sep 18, 2025
- Carle Clinic-Mattoon hosting community blood drive | Central Illinois — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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