Primary Care in McKinney, TX | Baylor Scott & White Health
Family Medicine • McKinney, TX • 2 (Craig Ranch and McKinney) locations
Clinic Type
Family Medicine
Address
6800 State Hwy 121, McKinney, TX 75070; 5220 W University Dr POB II, Ste 100, McKinney, TX 75071
Phone
469.800.5680
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (virtual care appointments)
Services Offered
Insurance & Payment
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Health insurance, Self-pay, Cash, Credit card
Languages Spoken
FAQs
What is family medicine?
A primary care field focused on comprehensive care for individuals and families across all ages.
How to find a primary care doctor
Use the Find Care tool or contact Baylor Scott & White Health to locate PCPs in McKinney.
What is a primary care provider?
A healthcare professional who coordinates a patient’s routine care and preventive services.
How to find a primary care physician who offers video visits?
Look for virtual care options or ask the clinic about telehealth availability.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 4.9/5 stars (698 reviews)
- Yahoo Local (for Craig Ranch location): 2.0/5 stars (8 reviews)
Patients praise
- Professional and skilled phlebotomists and nursing staff
- Some patients express high satisfaction with the thoroughness and bedside manner of specific primary care physicians
- General positive experiences with preventive care and routine medical visits reported by some patients
Common complaints
- Administrative and office staff communication difficulties, including perceived lack of empathy and responsiveness
- Billing concerns, specifically reports of wellness exams being incorrectly coded as office visits
- Difficulties in scheduling appointments or last-minute cancellations by the facility
- Interactions with some providers perceived as judgmental or overly intrusive regarding personal matters
"Went in for a blood drawn lab exam, the phlebotomist was very professional did great work... All the ladies at the office were super nice!"
— Birdeye (Patient Review)"This practice routinely engages in fraudulent billing. Every Wellness Exam I've had was also charged as an Office Visit."
— Yahoo Local (Patient Review)"However, making an appointment to even see him is nearly impossible. The office staff acts as if they are completely bothered when they answer the phone..."
— Unilocal (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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