Baylor Scott & White Health
Primary Care • McKinney, TX • 2 in McKinney, TX (Craig Ranch and McKinney locations) locations
Clinic Type
Primary Care
Address
6800 State Hwy 121, McKinney, TX, 75070; 5220 W University Dr POB II, Ste 100, McKinney, TX, 75071
Phone
469.800.5680
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (virtual care)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
How to find a primary care physician who offers video visits?
Not provided in extracted text.
What is the process to schedule a virtual care appointment?
Not provided in extracted text.
Are there walk-in hours at primary care locations?
Many locations offer walk-in hours, see a primary care clinic near you.
What services fall under primary care at these locations?
Annual physicals, immunizations, new prescriptions, sore throat, cold or flu symptoms, back pain, minor injuries, preventive screenings, chronic condition monitoring.
Where are the primary care clinics located in McKinney?
Baylor Scott & White Primary Care - Craig Ranch: 6800 State Hwy 121, McKinney, TX 75070; Baylor Scott & White Primary Care - McKinney: 5220 W University Dr POB II, Ste 100, McKinney, TX 75071.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Baylor Scott & White Primary Care - McKinney): 4.9/5 (698)
- Healthgrades (Dr. Shaun McMurtry): 4.9/5 (119)
- Healthgrades (Dr. Diep Denise Tran): 4.8/5 (123)
- Healthgrades (Angela Reynolds, FNP): 4.9/5 (191)
Patients praise
- High patient satisfaction for specific well-regarded providers who are described as caring and thorough
- Professional and courteous nursing/clinical staff in many instances
- Efficient and clean facility environments for some practices
- Positive experiences with telehealth appointments and clear explanations of health concerns from providers
Common complaints
- Difficulty reaching office staff via phone and unresponsiveness to calls
- Long wait times for appointments and long wait times in the office
- Reports of rude, unprofessional, or dismissive staff/receptionists
- Disorganized referral processes and administrative errors
- Complaints regarding specific doctor conduct including condescending behavior or questionable medical advice
"Best Primary care provider I have ever had. Attentive, kind, and heard my concerns."
— Healthgrades (Angela Reynolds, FNP) review"However, reception on the phone and in person is deplorable. The lady is short in responses, demeaning and has no time for who she is helping."
— Birdeye (WellMed at McKinney) review"My experience with Dr. Ali Khan of McKinney was a living nightmare. The level of rudeness and poor communication compromised the quality of care received."
— Healthgrades (Dr. Ali Khan) reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care & Med Spa in McKinney, TX | Revive PCMS — Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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