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Asante Lab - Black Oak | Medford, Oregon

4.4 out of 5 · 140 reviews

Laboratory Services • Medford, OR • Since 1995

About

Summary: Asante is a nonprofit healthcare system based in Medford, Oregon, offering hospital and clinical services across southern Oregon and beyond. Key details: - Location and scope: Headquartered in Medford, with facilities including Asante Rogue Regional Medical Center (Medford), Ashland Community Hospital (Ashland), and Three Rivers Medical Center (Grants Pass). Operates 8 offices across Oregon. - Mission and people: Committed to compassionate, dignified, honest, and skilled care; about 6,000 employees. - Governance and community: Board of directors composed of local volunteers and physicians; decisions guided by community needs in nine southern Oregon and northern California counties. - Services and roles: Hospitals, physician partnerships, and various clinical roles (e.g., Ultrasound Tech, NICU Neonatal NP, NP/PA in Urology and Endocrinology, RN roles, Hospitalists, Case Management). - Contact and basics: Nonprofit status; headquarters at 2825 East Barnett Rd., Medford, OR 97504. Main phone numbers include 1-541-201-4000 and 1-541-789-7000. For lab-specific details (hours, services, and locations), consider checking Asante’s official site or contacting their Medford area facilities directly.

Clinic Type

Laboratory Services

Address

555 Black Oak Drive Suite 110 Medford, OR 97504

Phone

(541) 789-4164

Email

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Opening Hours

Sunday: 6:00 AM - 2:30 PM; Monday: 6:00 AM - 6:00 PM; Tuesday: 6:00 AM - 6:00 PM; Wednesday: 6:00 AM - 6:00 PM; Thursday: 6:00 AM - 6:00 PM; Friday: 6:00 AM - 6:00 PM; Saturday: 6:00 AM - 2:30 PM

Services Offered

  • Laboratory Services

Technology & Equipment

  • state-of-the-art laboratory system
  • Labs partnered with Mayo Medical Laboratories—affiliate of Mayo Clinic

Insurance & Payment

  • Commercial Insurance Plans (ARRMC)
  • Medicare Advantage Plans (ARRMC)
  • Oregon Health Care / Coordinate Care Organization Plans (ARRMC)
  • Workers Compensations Plans (ARRMC)

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Chamber of Commerce/Google aggregate: 4.4 out of 5 stars (140 reviews)

Patients praise

  • Professional and helpful staff
  • Efficient service for many patients
  • Quick turnaround on lab results via patient portals
  • Convenient hours and no-appointment policies

Common complaints

  • Long wait times for check-in and services
  • Understaffing at registration areas

"Very helpful and professional staff. I was very surprised at how quickly I was able to get in and out of my appointment."

— Chamber of Commerce review

"Waited an hour to get checked in. Registration was significantly understaffed."

— Chamber of Commerce review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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