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Ellie Mental Health

4.2 out of 5 · 42 reviews

Mental Health Clinic • Medford, MA

About

Ellie Mental Health in Medford, Massachusetts is a mental health clinic located at 200 Boston Ave Suite 1925 offering individual therapy, couples therapy, family therapy, online therapy, play therapy, grief therapy, and trauma-informed therapy. The clinic provides support for conditions including anxiety, depression, PTSD, ADHD, and many others, with extended hours Monday through Friday 8AM to 8PM and weekends 8AM to 5PM.

Clinic Type

Mental Health Clinic

Address

200 Boston Ave Suite 1925 Medford, MA 02155

Phone

1-617-533-0416

Email

info@elliementalhealth.com

Opening Hours

Mon-Fri: 8AM to 8PM; Weekends: 8AM to 5PM

Telehealth

Available

Services Offered

—

Insurance & Payment

  • Aetna
  • All Savers
  • AllWays Health Partner
  • Anthem
  • BCBS
  • Carelon
  • Fallon
  • Innovations Health
  • MBHP
  • Optum/United Healthcare/UBH/UMR
  • Oscar
  • Surest
  • WellPoint/Unicare
  • WellSense

Insurance, Out of Pocket, Flexible Payment Options

Languages Spoken

—

FAQs

What are the clinic hours?

Mon-Fri: 8AM to 8PM; Weekends: 8AM to 5PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (DCS Mental Health): 3.2/5 (17)
  • Birdeye (Ellie Mental Health): 4.8/5 (25)
  • Birdeye (LifeStance Therapists & Psychiatrists): 4.2/5 (52)
  • ABA Navigator (Advanced Therapy Center): 5.0/5 (9)
  • Rehab.com (Monte Nido – Laurel Hill): 4.7/5 (14)

Patients praise

  • Compassionate, knowledgeable, and helpful individual therapists/prescribers
  • Positive outcomes for patients who found the right fit
  • Welcoming and professional front-desk staff at certain locations
  • Effective group therapy programs and clear communication from program leadership

Common complaints

  • Billing issues, including unexpected fees, confusion, and threats of collections
  • Unprofessional behavior by providers, such as being late, distracted, or dismissive
  • Administrative and communication challenges, including unresponsive or short staff and difficulty scheduling
  • Concerns about treatment quality, such as lack of trauma-informed care or personality mismatches

"Most unprofessional mental health organization in Boston. They forget to bill your insurance and then come after you threatening collections if you don't pay for their clerical mistake."

— Review of LifeStance Therapists & Psychiatrists on Birdeye

"Dr. Ernst Manigot is one of the most unprofessional medical professionals I have ever come across... he has made me jump through barriers for access to medications, dismissed my aliments, talked over me and yelled at me several times."

— Review of DCS Mental Health on Birdeye

"The staff here does a very good job with making every single person who walks through that door feel like family. So to wrap this up, after this experience I would recommend anyone to this program."

— Review of Advanced Therapy Center on ABA Navigator

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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