Baptist Medical Group
Internal Medicine • Memphis, TN
About
Baptist Medical Group-Internal Medicine in Germantown, Tennessee provides primary care and management of chronic conditions including diabetes, hypertension, heart disease, and asthma. The clinic offers annual physicals, routine check-ups, and preventive care focused on reducing disease risk and improving quality of life.
Clinic Type
Internal Medicine
Address
New Union City Location (for exact street address and zip code, not provided in the provided text)
Phone
901-684-1322
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Baptist Medical Group-Collierville Internal Medicine): 4.8/5 (137)
- Birdeye (Baptist Medical Group-Memphis Primary Care Associates): 4.7/5 (135)
- Healthgrades (Dr. Cary Finn, MD): 4.1/5 (43)
Patients praise
- Staff and receptionists described as kind, approachable, and efficient
- Doctors and nurse practitioners praised for being knowledgeable, thorough, and attentive
- High levels of patient satisfaction reported in specific clinic locations
Common complaints
- Concerns regarding medical coding and billing accuracy, including double charges and refund delays
- Reports of misdiagnosis or failure to identify serious conditions during appointments
- Frustration with administrative or front-desk processes for billing and insurance coding
"Dr. May is absolutely wonderful the nurses are too They’re very friendly and we need more people like them in this world."
— Birdeye review for Baptist Medical Group-Collierville Internal Medicine"I was shocked she didn’t notice [pneumonia] when she checked my lungs, but I would be wary about going here if you’re feeling worse than the flu/Covid."
— Birdeye review for Baptist Medical Group-Memphis Primary Care Associates"They acknowledged that they double charged me. They have told me several times that I would have a refund in 2 days, 10 days, 7 days, etc. But it has been 4 months... still no refund."
— Better Business Bureau complaint regarding Baptist Memorial Health Care CorporationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Advanced Primary Care Management | Baptist Medical Group — Jan 21, 2026
- Baptist Medical Group Geriatric Medicine — Dec 18, 2025
- [PDF] Baptist Health Services Group (BHSG) Select Network Alpha ... — Jul 6, 2026
- Baptist Medical Group-Baptist University Multispecialty Clinic Opens — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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