One Medical
Internal Medicine • Menlo Park, CA • 1 in Menlo Park (Sharon Heights) locations
About
One Medical's Menlo Park office at 325 Sharon Park Drive offers primary care for children and adults, including preventive care, physicals, screenings, chronic disease management, and mental health services. Same-day and next-day appointments are available online without membership required, and the office provides laboratory services during weekday hours.
Clinic Type
Internal Medicine
Address
325 Sharon Park Dr, Suite F3, Menlo Park, CA 94025
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Mon–Fri: 8AM–5PM; Sat–Sun: Closed
Telehealth
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
Copays or deductibles may apply; eligibility varies by plan; verify at time of visit
Appointments billed to you or your insurance; copays or deductibles may apply, Insurance, Cash pay/not applicable for insured visits
Languages Spoken
FAQs
What services are offered at this location?
Primary care for kids and adults, preventive care, screenings, chronic disease management, mental health support, and more as part of One Medical’s primary care approach.
Is membership required?
Book online, no membership needed.
What is primary care?
Primary care is the first point of contact for most health concerns, focused on prevention, wellness, and management of common illnesses.
Do you take my insurance?
We accept many insurance plans; coverage varies by plan. Please verify with the office at the time of scheduling.
Can I use One Medical if I have insurance that isn’t accepted by your offices?
Please contact the office to discuss alternatives or options available for your situation.
How can I contact my primary care provider?
You can contact us via the office phone number or through the One Medical patient portal.
Can I get lab work done at One Medical?
Yes, laboratory services are available; details depend on the specific visit and location.
Which appointment type should I use?
Same/next-day appointments are available; booking online is encouraged.
Can you refill my prescriptions? Or help me get a new prescription?
Prescription refills can be requested through the provider or patient portal where appropriate.
How do I choose a provider?
You can review provider profiles and specialties to select a clinician that fits your needs.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5/5 (for a representative office) (52 reviews (for a representative office))
Patients praise
- easy appointment scheduling and access to providers
- professional medical care from some individual providers
- comprehensive and patient-centered philosophy of care
Common complaints
- poor administrative communication and difficulty reaching staff
- cancellations without proper notification
- concerns regarding billing practices and fees
- reports of delays in medical referrals and follow-up care
"I highly recommend One Medical. It is easy to make an appointment. Kevin handled my medical needs very professionally. Very satisfied."
— Yelp review for Menlo Park location"Profits over patients. It's like having a second insurance company denying you care. They up-sell and under-deliver. Owned by Amazon."
— User review on BirdeyeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 10, 2026.
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